Finance Manager & Administrator

Financial Manager & Administrator (Bookkeeping / Collections / Customer Service)

Job Overview: 

We are seeking a highly organized and detail-oriented Finance Manager & Administrator to join our team. This role is essential to keeping our operations running smoothly by managing bookkeeping, collections, payroll support, and day-to-day administrative tasks while serving as a key point of contact for customers. The ideal candidate is proactive, professional, and comfortable balancing financial responsibilities with customer communication. 

Key Responsibilities: 

Accounting & Collections 

• Manage bookkeeping tasks including invoicing, payments, and account tracking 
• Follow up on outstanding balances from: 
• Customers 
• Insurance companies 
• HOAs 
• Mortgage companies 
• Etc. 
• Coordinate with clients and third parties to ensure timely payment 
• Maintain accurate financial records and documentation 

Payroll & Financial Support 

• Assist with payroll processing and employee time tracking 
• Support financial reporting and internal tracking as needed 

Customer Service & Administrative Support 

• Answer incoming phone calls and direct inquiries appropriately 
• Communicate with customers regarding services, billing, and job status 
• Perform general office and administrative tasks 
• Maintain organized records and job documentation 
• Assist with internal coordination as needed 

Qualifications: 

• Experience in bookkeeping and accounting 
• Strong Experience using QuickBooks Online 
• Strong communication and customer service skills 
• Highly organized with strong attention to detail 
• Ability to multitask and manage multiple priorities 
• Proficiency in Microsoft Office (Excel, Outlook, etc.) 
• Experience in building and maintaining budgets 
• Ability to manage and guide the company’s financial performance and trajectory 

Preferred Experience: 

• Experience in restoration, construction, or insurance-related industries 
• Familiarity with insurance claims and billing processes 

Compensation & Benefits: 

• Competitive Salary:  $65K-70K/year* 
• 401(k) retirement plan  
• Paid time off (PTO) 
• Opportunity to grow within the company 
• Health insurance coverage 
• Long-term stability with a growing company 

*Note: This salary is a starting point, not a ceiling. If that number doesn’t meet your expectations, come talk to us and show us what you’re capable of. We’re more than willing to pay for it. We’re looking for someone who wants to grow with us, and as you do, your compensation will reflect it. 

Why Join Us? 

We’re a mission-driven team that takes pride in helping people during difficult times, and we bring that same care to how we treat our employees. You’ll find a supportive, low-drama environment with real work-life balance, no micromanaging, and leadership that trusts you to do your job well. This role offers a unique opportunity to be at the center of our financial operations, making a real impact on both our team and our customers.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.

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