Job Description
The Delivery Experience team is responsible for how customers experience delivery - from the speed, convenience, and selection features customers see on the site every day, to launching Prime delivery benefits and other new programs for customers around the world. The Finance Manager Sub-Same Day will provide financial support and strategic thought leadership for our Sub-Same Day Delivery program, including analysis of strategic initiatives such as better speed offerings, delivery windows, and selection optimization.
This role supports some of Amazon"s highest-priority investments - improving delivery speed and reducing cost to serve. You will partner with Operations, Transportation, and Product teams to build financial models, develop insights, and drive decision-making for programs that receive regular Sr. Leadership visibility.
A successful candidate will be skilled at 1) engaging in ideation with business partners 2) partnering with stakeholders across the business and financial spectrum 3) juggling multiple deliverables 4) communicating clearly and concisely with leaders and peers 5) anticipating and resolving roadblocks 6) engaging in back of the envelope math on the fly as well as in depth financial analysis.
Key job responsibilities
- Building and maintaining financial models to support Sub-Same Day program decisions, including P&L analysis, scenario modeling, and cost-benefit frameworks
- Partnering cross-functionally with Operations, Transportation, Prime, and Retail teams to understand drivers of Delivery Experience performance
- Developing insights and recommendations that inform strategic trade-offs between delivery speed, customer experience, and cost efficiency
- Supporting all financial planning cycles including Month End Close, Quarterly Forecasts, and annual Operating Plan (OP1/OP2)
- Creating and improving reporting infrastructure - building scalable tools, dashboards, and processes that reduce manual effort and improve data accessibility
- Preparing materials for senior leadership reviews.
- Conducting ad-hoc analyses to support emerging business questions
Numbers & Facts
| Location | Arlington, VA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Accounting Closeunmatched
- Business Supportunmatched
- Communication Skillsunmatched
- Cost Controlunmatched
- Cost Modelingunmatched
- Cross-Functionalunmatched
- Customer Experienceunmatched
- Delivery Drivingunmatched
- Financial Analysisunmatched
- Financial Managementunmatched
- Financial Modelingunmatched
- Financial Planningunmatched
- Financial Supportunmatched
- Forecastingunmatched
- Leadershipunmatched
- Mathematicsunmatched
- Profit & Loss Analysisunmatched
- Reporting Dashboardsunmatched
- Retailunmatched
- Scalable System Developmentunmatched
- Strategic Analysisunmatched
- Strategic Planningunmatched
- Thought Leadershipunmatched
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