Finance Office Supervisor

Finance Office Supervisor

Salary

$74,160.00 - $99,384.00 Annually

Location

1525 Broadway, Longview, WA

Job Type

Full-time

Job Number

26-26

Department

Finance

Opening Date

07/16/2026

• Description
• Benefits

Job Description

Recruitment Information: This position is open until filled with a first review of applications occurring on July 29th, 2026.

Position Overview:

This position is responsible for supervising the activities of cashiering, customer service, business licensing, business & occupation tax, and utility billing sections of the Finance Department and coordinating assigned activities within the sections. This position supervises the Fiscal Utility Support staff, determines appropriate turn-off situations, performs auditing of the Division, and supports staff in complex customer service issues.

The candidate selected for this position will be subject to passing a pre-employment criminal background check including fingerprint check.

Essential Job Duties

• Supervises and directs activities for cashiering, utility billing, business licensing, business & occupation tax, and customer service functions within the Finance Department.
• Responsible for recommending, implementing, and administering policies and procedures.
• Oversees the development of section work plans; assigns work activities; supervises projects and programs; monitors workflow; and reviews and evaluates work product methods and procedures.
• Responsible for assisting in the selection of assigned office staff, supervising, and evaluating the work of assigned office staff; providing or coordinating staff training; working with employees to correct deficiencies and implement disciplinary procedures when needed.
• Receives and responds to a variety of complex customer complaints, concerns, and/or other related items.
• Budget preparation and administration in areas of supervision.
• Assembles a variety of reports related to departmental activities and/or operations; conducts related administrative research.
• The ability to create and maintain daily payment downloads from third party vendor; prepare daily cash deposits; oversee and maintain petty cash; generate ACH files for processing.
• Audit monthly sanitation statements for accuracy; create sanitation statement for payment to vendor; maintain and update sanitation module when needed.
• Prepare annual resolution for reduced rate program which includes collaborating with contractor regarding necessary information needed for update.
• Calculate annual winter-averaging adjustments to sewer charges.
• Create, update, and maintain fee and tax structures as it relates to all utility charges billed to customers.
• Responds to requests for information from the general public and/or other interested parties related to finance; answers routine questions; and directs customers and visitors to appropriate locations.
• Performs other duties as required.

Minimum Qualifications

• Bachelor's degree in accounting, business, or related filed AND 1-2 years of supervisory experience OR a combination of education, training and experience which would provide the required skills, knowledge and ability to perform the job as determined by the department.

Ideal Candidate Information

• Basic mathematical concepts and ability to perform mathematical calculations.
• Licensing principles and regulations
• Applicable federal, state, and local laws, rules, and regulations.
• Knowledge of union contract administration
• Knowledge and experience in budgeting and accounting
• Ability to plan and manage the activities of a group of employees in a variety of departmental activities in a manner conducive to full performance and high morale.
• The ability to organize and track workload.
• A person of action who is self-motivated. A person who can work well independently as well as in a team or cooperative setting.
• Utility service systems, shut-off standards and procedures, and perform complex utility service research.
• Good interpersonal and customer service skills to courteously deal with and to establish and maintain effective working relationships with co-workers, other City employees, vendors, local agencies and providers, and the public.
• Work in a multi-task environment, be detailed-oriented, able to organize duties and set priorities to meet deadlines.
• Communicate in a professional business-like manner, both orally and in writing. Portray a professional image and attitude.
• Able to exercise discretion over sensitive and confidential issues related to the department and its business.
• Develop and maintain a general understanding of information that relates to the functions and services of the departments.
• Compose a variety of business correspondence.
• The ability to handle job stress and interact effectively with others in the workplace.

The City provides a comprehensive benefits package that is predominantly employer-paid for full family coverage, which includes medical, dental, vision, employee assistance program, long-term disability insurance, and basic life insurance with buy-up options for the employee, employee's spouse and dependents. All employees are required to participate in the Washington State Department of Retirement Systems programs and have the option to participate in a 457 deferred compensation program. Other benefits include generous paid leave such as vacation, holidays, and sick leave, and voluntary participation in a tax-deferred medical or dependent 125 plans.

This position is nonrepresented.

Employer City of Longview WA

Address PO Box 128

1525 Broadway

Longview, Washington, 98632

Phone 360-442-5004

360-442-5004

Website http://www.mylongview.com