- Hybrid: 3 days in office per week
Top Skills:
- BACHELOR'S REQUIRED ***
- Exceptional problem solving skills; ability to offer strategic solutions to problems
- Ability to multi-task and prioritize time accordingly
- Exceptional organizational skills
- Strong Microsoft office skills, specifically Microsoft Excel (v-lookup, pivot tables)and in details
Responsibilities:
- Hybrid: 3 days in office per week
Top Skills:
- BACHELOR'S REQUIRED ***
- Exceptional problem solving skills; ability to offer strategic solutions to problems
- Ability to multi-task and prioritize time accordingly
- Exceptional organizational skills
- Strong Microsoft office skills, specifically Microsoft Excel (v-lookup, pivot tables)and in details
Responsibilities:
- Refresh data and documentation for existing clients on an ongoing basis including at periodic reviews
- Update firm systems and databases with information / documentation obtained from clients
- Handle inquiries and ad hoc requests from internal clients including Compliance where required
- Perform remediation or uplift of client records to required standards where needed in line with defined procedures
- Produce high quality error free work independently on a timely basis with at expected throughput rates
- Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner
- Respond to change e.g. regulation change, new business and/or technology projects
- Assist manager(s) in providing status updates to management on a regular basis to create transparency and to reduce risks
- Coordinate and execute projects related to client onboarding and regulatory data with global team members
- Monitor onboarding queues, and advise internal stakeholders on outstanding regulatory requirements
- Face-off with key stakeholders in the onboarding process, including Business Units, Compliance, Risk, etc. to manage day-to-day Run-The-Bank (RTB) functions of NCNB including regulatory & product documentation for client on-boarding, data management, and data quality management
- Review and respond appropriately to exception reports and management reports designed to help manage risk (regulatory risk, operational risk, etc), workload, and performance of staff.
- Improve quality and effectiveness of these reports and coordinate with others to establish new reports where needed
- Perform Quality Assurance (QA) checks on a regular basis, address issues identified in QA checks, and improve existing QA checks
- Perform user acceptance testing for enhancements to technology-based processes, controls, and applications
- Create, improve and maintain written procedures
- Respond to inquiries from Legal and Compliance, Internal Audit, and regulators.