Financial Aid Advisor
Employment Type: Full-Time
Location: Houston Northwest Campus
Work Setting: On-site
Do you enjoy helping others and making a difference in their lives? Are you passionate about providing excellent customer service and guiding people through important decisions?
The College of Health Care Professions (CHCP) is seeking a motivated and compassionate Financial Aid Advisor to join our Houston Northwest campus. This is an excellent opportunity for someone looking to build a career in higher education and student services. If you're organized, enjoy working with people, and are eager to learn, we'd love to hear from you!
What You'll Do
As a Financial Aid Advisor, you'll play an important role in helping students understand their financial aid options and confidently navigate the funding process for their education.
Responsibilities include:
Meet with prospective and current students to discuss financial aid options.
Guide students through the financial aid application and documentation process.
Explain financial aid awards, payment options, and available funding resources.
Maintain accurate student records and ensure documentation is complete.
Learn and apply federal, state, institutional, and accreditation guidelines related to financial aid.
Work collaboratively with Admissions, Student Services, and other campus departments to provide an exceptional student experience.
Maintain confidentiality while handling sensitive financial information.
Deliver outstanding customer service while supporting students throughout their educational journey.
High School Diploma or equivalent.
Strong customer service and communication skills.
Excellent organizational skills and attention to detail.
Basic computer proficiency, including Microsoft Office.
Ability to learn new systems, policies, and procedures.
Positive attitude with a passion for helping others succeed.
Associate's or Bachelor's degree preferred.
Experience in customer service, banking, retail, healthcare, education, office administration, call center, or other client-facing roles.
Experience in higher education or financial aid is a plus but not required.
At CHCP, you'll have the opportunity to make a meaningful impact by helping students achieve their educational and career goals. We invest in our employees by providing the training, support, and professional development needed for long-term success.
Competitive Pay
Health Insurance
Paid Time Off
401(k) with Company Match
Paid Major Holidays
Career Growth & Development Opportunities
Comprehensive On-the-Job Training
If you're looking for a rewarding career where you can help students change their lives while growing your own career, we encourage you to apply today!