Financial Aid Coordinator- Student Loans

Financial Aid Coordinator- Student Loans

Salary

$41,547.00 - $44,973.00 Annually

Location

District Wide, El Paso, TX

Job Type

Full time - Regular

Job Number

2026081

Division

VP Student & Enrollment Services

Department

Financial Aid Office

Opening Date

06/19/2026

Closing Date

7/3/2026 11:59 PM Mountain

Employee Classification

Classified Staff

Position Grade

G

• Description
• Benefits

Job Summary

Responsible for assisting the Assistant Director with administration, planning and coordination of a designated program, department or unit within the Financial Aid Department. In-person work on campus is an essential function of this position.

Essential Functions

Responsible for coordinating all activities related to the operation of the William D. Ford Federal Direct Loan Program and alternative loans to include keeping up to date with changing regulations, interfacing with Common Origination and Disbursement (COD), National Student Loan Data System (NSLDS), and loan servicer's, overseeing default aversion activities and assisting in development of policies, procedures, and forms.

Responsible for determining eligibility for and processing of student loan applications.

Oversee receipt, disbursement, and transmittal of returned loan funds. Responsible for reconciliation of the loan fund pass through account.

Coordinate all entrance and exit loan counseling sessions to include arranging schedule, ensuring schedule is posted on Financial Aid web page, updating entrance presentations based on updated regulations and designing and implementing enhancements to the entrance and exit loan counseling procedure.

Serve as a liaison with external agencies in processing of student loans. Communicate effectively and professionally with representatives from the loan servicer's community and COD regarding the loan process including the resolution of loan problems. Liaison for the institution regarding specialized loan software.

Assist in evaluation of aid eligibility and awarding of aid. Advise students and families regarding all aspects of student Financial Aid programs and delivery system.

Conduct Financial Aid workshops for current and prospective students on campus and in the community.

Perform other duties as assigned.

Qualifications

Required Qualifications:

1. Associate's degree and five (5) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.

NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be qualified for the position at the time of application.

2. Ability to establish and maintain effective working relationships with staff and the public.

3. Proficient computer skills.

4. Ability to understand, analyze, and interpret policies and procedures.

5. Ability to have initiative and self-direction to perform all areas of responsibility.

6. Ability to work on multiple assignments simultaneously.

7. Ability to work independently, troubleshoot, and problem solve.

8. Experience making group and individual presentations.

9. Experience managing and supervising personnel.

10. Working knowledge of Financial Aid processes.

Special Conditions:

1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.

Other Requirements

Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.

COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating Transcript or Unofficial Transcript will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.

If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.

A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.

Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).

Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.

Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.

In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.

The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, use hands to feel, reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Full-Time Staff Positions:

The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, vacation, and sick leave accrual plan.

Full-Time Faculty Positions:

The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, and sick leave accrual plan.

Employer El Paso Community College

Address P.O. Box 20500

El Paso, Texas, 79998

Phone (915)831-6332

Website http://jobs.epcc.edu