Financial Aid Counselor

About Us - Values Overview

Department Summary

The Financial Aid Office, within the Division of Enrollment Management, manages grants, loans and scholarships for undergraduate, graduate and professional students across four colleges on the UNT Health campus. Our goal is to provide students with financial assistance and advice to assist them in managing the costs associated with their educational pursuits.

Position Overview

Evaluates and analyzes financial information submitted by applicants to determine eligibility for financial assistance and determines type and amount of aid to be awarded in accordance with established federal and university standards and guidelines. Coordinates and administers assigned financial aid programs such as the federal work study program, Pell/SEOG, and state grants.

Minimum Qualifications

Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Familiarity with federal and state regulations
• Excellent verbal and written communication skills

Preferred Qualifications

• Thorough working knowledge of federal and state financial aid regulations, policies, and procedures.
• Requires ability to multitask, prioritize, and meet deadlines.
• Experience with undergraduate, graduate and professional programs, scholarship selection processes and/or Title VII aid is preferred.
• Knowledge and understanding of PeopleSoft as it relates to student financial aid is preferred.
• Candidate must be able to access all federal and state financial aid websites (NSLDS, COD, etc.).

Job Duties

• Process student financial aid requests from application through disbursement, which may include, but is not limited to determining student eligibility for various federal, state, and institutional financial aid programs and package aid appropriately, awarding and counseling students on all aspects of financial aid, and importing, reviewing and processing adjustments associated with ISIRs, verification and comment codes.
• Process scholarships including dissemination of information related to internal and external scholarship opportunities, distribution and collection of applications, updating General Scholarship Application, collaboration with donors and other institutional partners, and organizing institutional scholarship committee meetings. 
• Certify work study applications, reconcile payroll reports and monitor federal/state work study funds, review and correct student files as needed to stay within regulations.
• Provide courteous, accurate and timely information to requests or inquiries made via email, phone and/or mail. Must be able to professionally convey information to students and parents regarding completion of FAFSA, loan entrance and exit counseling, program eligibility, benefits and drawbacks associated with various financial aid programs, and new or updated regulations pertaining to student financial assistance.
• Process student loans including importing and exporting federal loan files through EDconnect; processing private/alternation loan applications and certifying loans and changes through ELM; correcting loan processing errors; and managing the application and awarding process of institutional loans.
• Coordinate and give financial aid presentations to students, staff and community groups as requested.
• Complete special requests or other duties as assigned.

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.
• Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday – Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.