Financial Aid Counselor I
Salary
$46,080.00 - $54,212.00 Annually
Location
Main Campus - Orem
Job Type
FT Exempt Salaried Staff
Job Number
FY2606034
Division
VP Student Affairs
Department
Financial Aid
Opening Date
06/01/2026
Closing Date
6/11/2026 11:59 PM Mountain
Required Documents Needed to Apply
Resume
Applicant Support
1-855-524-5627
Support@schooljobs.com
Position Announcement
Join Utah Valley University as a Financial Aid Counselor and make a meaningful impact on students educational journeys. In this role, youll help students and families navigate the financial aid process, providing guidance, support, and resources that make higher education more accessible. Youll combine analytical problem-solving with personalized service as you review eligibility, ensure compliance with federal regulations, and assist students in understanding their financial aid options. This position is ideal for a detail-oriented professional who enjoys helping others, building relationships, and contributing to student success both on campus and through community outreach.
Summary of Responsibilities
Advise students and parents in person, email, service tickets, and over the phone concerning federal, state, and institutional financial aid and scholarships.
valuates students' financial needs based on requirements of federal and state laws and regulations or institutional policy. Determines exemptions for students with unusual or special circumstances. Coordinates and processes all financial aid appeals for status change and academic progress.
Develops training programs and informs and/or trains campus departments, students, secondary education counselors, parents, and other community agencies regarding opportunities for financing education based on federal, state, and institutional funding requirements.
Assists in the development of training manuals. Research and resolve questions about application process and processing problems. Continued education through state, regional, and federal trainings. Performs regular area internal audits.
Daily processing of reports and peripheral documentation pertaining to federal aid eligibility and awarding.
Assists co-workers when needed to ensure the successful operation of the department. Perform other duties as assigned.
Qualifications / Licenses / Certifications
Graduation from an accredited college or university with a bachelors degree plus one year of experience related to the Summary of Duties; or any combination of education and/or experience totaling five years.
Preferred Qualifications
Graduation from an accredited college or university with a bachelor's degree in Business Management or Behavioral Science or related field plus one year of experience related to the Summary of Duties or any combination of education and/or experience related to the Summary of Duties totaling five years. (Licenses/Certifications:)
Knowledge / Skills / Abilities
Knowledge
Knowledge of federal regulations pertaining to financial aid and scholarships, including need analysis, eligibility assessment, verification, packaging strategies, loan awarding, default prevention, Federal Work Study, Return of Title IV, and evaluation of academic progress.
Knowledge of financial aid institutional policies and procedures.
Knowledge of computerized financial aid systems, preferably Banner.
Knowledge of computer applications such as word processing, spreadsheets, databases, PowerPoint, internet tools, email systems, and other general computer skills.
Skills
High technical aptitude and skill in problem solving, technical troubleshooting, decision-making, and prioritizing.
Effectively uses interpersonal skills and communications skills, including tact, diplomacy, understanding, compassion, and valuing all contributions, while maintaining adherence to policies.
Effectively using organizational and planning skills, with acute attention to detail, exacting accuracy, and follow-through.
Abilities
Ability to work effectively with individuals from all different backgrounds.
Ability to analyze and solve problems in an effective and professional manner.
Shows initiative and has the ability to effectively prioritize tasks to meet deadlines.
Ability to learn quickly.
Ability to effectively provide knowledge and expertise to students, parents, and staff.
Experience working in a team-oriented, collaborative environment.
Ability to gain and maintain access to federal student aid databases.
Ability to maintain confidentiality pertaining to all student records in compliance with federal and state regulations (i.e. FERPA, GRAMA, etc.).
Ability to effectively create, compose, and edit written materials.
EEO Statement:
UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.
UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.
Highlights from Utah Valley University's benefits package include:
For more information about the benefits offered, visit https://www.uvu.edu/peopleandculture/benefits.
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Employer Utah Valley University
Address 800 W. University Parkway
Orem, Utah, 84058
Phone Applicant Support 855-524-5627
Website http://www.uvu.edu
Utah Valley University was established in 1941 as Central Utah Vocational School (CUVS) with the primary function of providing war production training. CUVS was part of the Provo School District located in south Provo. The institution received a state appropriation in March 1945 of $50,000 to operate for the 1945-1947 biennium. In 1947, the school received funding as a permanent state institution. A new site for the school was acquired on University Avenue in Provo in 1948; in the 1952, the state appropriated funding for the first construction on that site. As enrollments grew, the state acquired over 185 acres in southwest Orem and the first building was completed in 1977. Today, the University’s facilities consist of a combined total of 412 acres with 50 buildings with campuses in Orem, Provo, and Heber City and property in Vineyard and at Thanksgiving Point in Lehi.