Communication Skills, Customer Support/Service, Detail Oriented, Educational Methods, Federal Laws and Regulations, Financial Administration, Financial Aid, Interpersonal Skills, Loan Accounting, Loan Origination, Loans, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Implementation, Regulations, State Laws and Regulations, Student Financial Services, Training/Teaching, Willing to Travel, Writing Skills
Posting Details
Position Information
Winthrop Position Title Financial Aid Counselor State Title Financial Aid Coordinator State Class Code AD82 State Pay Table GEN Annual Salary/Hiring Range $42,207 Job Purpose
Reporting to the Assistant Director of Counseling & Special Programs, the Financial Aid Counselor provides to students, prospective students and parents information and advice on federal, state and institutional student financial aid programs, as well as alternative sources and methods of financing educational costs.
Required Qualifications
Bachelor's degree.
Preferred Qualifications
- Two years of experience in student financial aid.
- Relevant work experience on a college campus or experience in counseling, accounting or loan origination/management.
- Proficiency with MS Office and Banner software.
Knowledge, Skills & Abilities Summary
- Working knowledge of the federal, state and institutional guidelines for administering financial aid programs or the ability to learn and apply.
- Ability to be sensitive to the concerns of economically disadvantaged students and parents.
- Ability to defuse difficult situations/conversations.
- Ability to work independently.
- Ability to administer complex procedures and regulations and research and resolve complex issues.
- Effective interpersonal skills and the ability to establish and maintain effective working relationships with faculty, staff, students and the general public.
- Exceptional organizational, customer service, analytical, and oral and written communication skills.
- Must be detailed-oriented and able to work with accuracy.
Job Summary
- Provides information and advice on institutional, state and federal student financial aid programs, as well as information on alternative sources and methods of financing educational costs, to students, prospective students and parents via telephone, email and in-person meetings.
- Completes weekly reports, makes and revises financial aid awards, and resolves issues for a student caseload.
- Represents the Office of Financial Aid at campus events and New/Transfer Student Orientation sessions.
- Monitors federal and state rules, regulations and procedures for loans in order to accurately certify federal PLUS and private educational loans.
- Resolves loan errors as needed.
- Processes Federal Work-Study, Voc Rehab FA certifications, SC Commission For Blind certifications, and a portion of the SC Teacher Loan certifications.
- Serves as liaison with other departments for Federal Work-Study questions and concerns.
- Reconciles Federal Work-Study each pay period.
Travel/Overtime Requirements Occasional overtime during peak processing periods. Telecommuting
Employees are not eligible for telecommuting/remote work during their 12-month probationary period. At this time, this position is not eligible for telecommuting based on Winthrop's telecommuting policy.
License/Certification Type of Position Classified Position Status Full-Time FLSA Status Exempt Hours Per Week 37.5 Months per Year 12
Posting Detail Information
Posting Number 2027004S Open Date 07/08/2026 Close Date 07/29/2026 Special Instructions to Applicants PLEASE NOTE
- A resume will not be reviewed to determine whether an applicant meets the qualifications outlined in the job vacancy notice (posting).
- Responses to supplemental questions are considered part of the application; failure to respond will result in disqualification.
NOTICE
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Given the qualifications and requirements outlined in the vacancy notice, list your relevant skills and experience.
(Open Ended Question)
- On a scale of 1 to 10, with 10 being the highest, rate your proficiency with each of the following Microsoft software programs: Word, Excel and PowerPoint.
(Open Ended Question)
- Describe in detail the extent of your knowledge of federal and state guidelines for administering student financial aid programs.
(Open Ended Question)
- Do you have any experience working with Banner software? If yes, please explain.
(Open Ended Question)
Documents Needed To Apply
Required Documents
Optional Documents