Financial Aid Counselors

Financial Aid Counselors

Salary

$35,000.00 - $42,000.00 Annually

Location

DSU Main Campus, 1200 N Dupont Highway, Dover

Job Type

Professional

Job Number

2025-00453

Division

Strategic Enrollment Management

Department

Financial Aid

Opening Date

08/14/2026

• Description
• Benefits

General Description of the Position

This position is directly responsible for administering and awarding financial aid to students and advises students and parents regarding financial aid matters. Responsible for counseling students and parents/guardians on all aspects of the financial aid process and preparing financial aid packages for undergraduate and graduate students in accordance with federal, state and institutional guidelines. The Financial Aid Counselor administers assigned federal, institutional, private and/or state financial aid program or programs and will utilize databases to extract and provide a variety of reports and information. Collects and analyzes data as appropriate to determine eligibility within guidelines of federal, state, and institutional programs. Assists with the collection and arrangement of data and request for additional documentation from students and parent(s) as well as disseminates confidential records on all information collected. Conducts campus and community workshops and/or presentations for students and the University community.

Essential Functions & Required Knowledge, Skills and Abilities

The individual in this job must possess these skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

1. Knowledge of all regulations, policies and procedures governing financial aid programs ensuring institutional compliance at all times.

2. Knowledge of departmental policies and procedures.

3. Knowledge of University policies and procedures.

4. Knowledge of external funding criteria for each scholarship.

Qualification Standards

1. Education: Required Bachelor's Degree in Business, Public Administration or a related field from an accredited college/university, three (3) or more years of experience may substitute degree requirements. Master's Degree M.A. M.Sc. or MBA desirable but not required

2. Successful experience: Application of Title IV funding; application of financial aid packaging; proven success in customer service and higher education; excellent written and oral communications; computer proficiency; organizational skills; experience working with a student/business information system and database.

3. Other: Professional demeanor and ability to work effectively with various constituencies including potential/incoming students and their families, current students and their families, faculty, administrators, and the public.

EEO Statement

Delaware State University is an Equal Opportunity Employer. The University does not discriminate on the basis of gender, race, religion, age, national origin, color, marital status, sexual orientation, citizenship or disability, veteran or military status, gender identity or genetic information. Auxiliary aids and services are available upon request to individuals with disabilities. The University is committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

Equal opportunity employer/program and "auxiliary aids and services are available upon request to individuals with disabilities.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

To learn more details, visit the Delaware State University Benefits Page and the State of Delaware benefits page.

Employer Delaware State University

Address 1200 N. Dupont HWY

Dover, Delaware, 19901

Phone (302) 857-6261

Website https://www.desu.edu/about/administration/human-resources