Financial Aid Office Clerk

Financial Aid Office Clerk

Salary

$41,349.00 - $65,218.00 Annually

Location

NACC - 138 Alabama Highway 35, Rainsville, AL

Job Type

Full-Time

Job Number

08349

College/Division

NACC-501040-Financial Aid Administration

Opening Date

07/31/2026

Closing Date

8/14/2026 11:59 PM Central

Campus Location

Northeast Alabama Community College

• Description
• Benefits
• Questions

Position Summary

YOU MUST SUBMIT ALL APPLICATION MATERIALS AS DESCRIBED AT THE END OF THIS JOB ANNOUNCEMENT AND MEET THE REQUIRED QUALIFICATIONS OF THE JOB TO BE CONSIDERED.

Note about Applying: Please check the application requirements at the end of this announcement. When applying, applicants will be required to submit a resume via the NEOED system, but there are other documents that are also required as part of this job application. Those can be added by selecting "Add Supplemental Attachment" on the attachments screen of your online application.

Once the position has been filled, each applicant will be notified by email. This process can take several weeks to complete after the application deadline.

Salary Placement and Work Hours: This is a 12-month, full-time position. Placement will be on the E3 Salary Schedule with a range of $41,349 - $65,218, dependent on verifiable and applicable work experience and education. Placement is determined by the President and Alabama Community College System Board of Trustees Policy and salary schedule guidelines. The work week is Monday through Friday. Hours worked will be a minimum of 40 per week.

Supervisory Responsibility: No

Start Date: September 2026

Essential Duties and Responsibilities

Job Title: Financial Aid Office Clerk

Essential Function: The primary function of this position is to provide support to Financial Aid Office personnel. The assistant is under the general supervision of the Dean of Student Services with immediate supervision by the Financial Aid Director. The employee must comply with all policies of the Alabama Community College System Board of Trustees, the Alabama Community College System, and Northeast Alabama Community College.

Duties and Responsibilities:

• Serve as the front-office receptionist for the Financial Aid Office
• Inform students of the guidelines governing application for financial aid and assist the students in completing the necessary paperwork including the FAFSA application
• Maintain accurate in-house paperwork required by the College and contact students for additional informational when required
• Counsel students and parents on available financial aid programs offered by the College
• Coordinate with business office personnel on contacting students of unpaid balance accounts and unreconciled checks
• Review grades on students receiving financial aid to assure they are meeting the standards of progress, and issue the standards-of-progress letters to students as appropriate
• Run daily reports (suspense, verification, ATB, etc.), compare with student files, and make corrections or gather additional information when required
• Run end-of-the-semester and end-of-the-year reports and update student files as needed
• Verify that financial aid documentation is accurate
• Create and maintain files on all financial aid records while practicing discretion and confidentiality when dealing with the financial affairs of others
• Obtain students' last day of attendance per semester, calculate refunds/overpayments of the Title IV Funds; and distribute letters of refunds/overpayments to the students, business office, and the U.S Department of Education
• Treat all student transactions confidentially
• Operate the current data management system proficiently
• Present financial aid information to new students during Student Orientation sessions
• Cross-train and assist in all functions of the Financial Aid Office
• Comply with all policies of the Alabama Community College System Board of Trustees, the Alabama Community College System, and Northeast Alabama Community College
• Serve on various institutional standing committees
• Adhere to the College's standards of professionalism and confidentiality
• Perform additional duties that may be assigned by the supervisor and/or President

Qualifications

Required Knowledge, Skills and Abilities:

• Proficient use of spreadsheets, databases, and word processing using such software as Microsoft Word, Excel, PowerPoint, Publisher, Access is required
• Demonstrated skill in organization and multitasking
• Excellent keyboarding skills
• Ability to work and extended, flexible work schedule, including evenings and weekends when necessary
• Effective oral, written, electronic, and other media communication skills with proficiency in the English language to convey information to the community, students, faculty, and staff
• Knowledge of financial aid programs
• Knowledge of office management practices and procedures
• Ability to be discrete, sincere, confidential, and perceptive in working with students and their records
• Ability to learn detailed procedures, thrive in an atmosphere of constant change, and handle a reasonable amount of stress
• Ability to maintain accurate records; assemble and organize data; and prepare accurate reports
• Ability to work well with students, college faculty and staff, and the public
• Ability to foster a cooperative work environment
• Knowledge of and commitment to the philosophy and objectives of the college
• Knowledge of college, state, and federal policies
• Knowledge of manual dexterity and ability to perform extensive and prolonged data entry

Minimum Required Education: Associates degree from a regionally accredited institution is required

Application Procedures/Additional Information

IMPORTANT!!! - Read all of the following information very carefully before you submit an application. Do not submit an application until you have all required application materials uploaded to NEOED. Do not send transcripts or letters of recommendation to the NACC Human Resources or Registrars Offices. These must be uploaded by the applicant as part of his or her application. To have a complete application, applicants must complete the online application form and submit the following documents on the "Attachments" screen of the online application. It is the applicants responsibility to ensure that the requirements are met.

THERE ARE FOUR REQUIREMENTS

1.A completed online application form

2.A current résumé that confirms skills, knowledge, abilities, and education as required (outlined in the job announcement)

3.A separate transcript from each College attended (This means all of them, even if the credit shows on another transcript and even if it is from a community, junior, or technical college)

4.Two signed letters of recommendation that (a) confirm experience and (b) are dated within one year of the application deadline. (c) One must be from the applicants current or former supervisor, employer, or college instructor. (d) Each must have an actual signature or electronic signature. Typed signatures and typed cursive fonts are NOT accepted.

YOU MUST SUBMIT ALL APPLICATION MATERIALS AS DESCRIBED ABOVE AND MEET THE REQUIRED QUALIFICATIONS OF THE JOB TO BE CONSIDERED.

APPLICATION AND INTERVIEW PROCESS:

All applications must be submitted through the NEOED system. Click on the green "Apply" button at the top of this announcement to create or access your NEOED account. All application materials must be uploaded by the applicant to his or her account, including transcripts, resumes, letters of recommendation, etc., according to what is listed in the application requirements section by the application deadline. Do not submit an application until you have all required application materials uploaded. Applications are only accepted through the NEOED System. If you have questions, contact the Human Resources Office at 256.228.6001, ext. 2230. Technical questions about the NEOED website, account creation, and/or uploading or completing application materials should be directed to the NEOED helpline at 855-524-5627.

A scanner and computer are available on campus for applicants who need to upload documents to the online application system. This service is free of charge and is available during normal operating hours of the TLC and Library. For more information or to schedule an appointment, contact Ms. Judith Lea in the Technology Learning Center (256.228.6001, ext. 2309) or Dr. Julia Everett (256.228.6001, ext. 2226) in the Library.

Applications for the position will be reviewed to determine (1) if they are complete and (2) if the applicant meets the minimum qualifications required of the position. Interviews are then scheduled at the President's discretion and will be conducted in person or through a web-interface such as Zoom, Skype, or Microsoft Teams. Applicants will be required to participate in an interview at their own expense. Official transcripts will be required of the finalist chosen for employment by the President.

ADDITIONAL INFORMATION:

Criminal Background Checks-In accordance with Alabama Community College System policy and procedures, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Some applicants may be subject to fingerprint checks as required by the ACCS board policy.

E-verify -Northeast Alabama Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.

Verification of Work Experience-As a condition of the employment offer, the applicant chosen to fill the position will be required to submit verification from previous and current employers to confirm the work experience stated in the application. The verification form, provided by the College to the applicant, must include the applicant's beginning and ending dates of employment and job title; confirm if the employment was full time or part-time; and outline job duties. This information will be used to determine salary schedule placement and is required within fifteen (15) working days of acceptance of an employment offer.

Equal Opportunity Employer -Northeast Alabama Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System, including all postsecondary community and technical colleges under control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Northeast Alabama Community College will make reasonable accommodations for qualified disabled applicants or employees. Northeast Alabama Community College reserves the right to withdraw this job announcement at any time prior to the awarding.

Accreditation-Northeast Alabama Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the associates degree. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, or call 404-679-4500 for questions about the accreditation of Northeast Alabama Community College.

Sick Leave

All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teachers Retirement.

8 hours per month

(may accumulate an unlimited number)

Annual Leave

All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.

0-4 years 8 hours per month

5-9 years 10 hours per month

10-14 years 12 hours per month

15-19 years 14 hours per month

20+ 16 hours per month

(may accumulate up to 480 hours)

Personal Leave

All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.

Unused Personal Leave converts to sick leave if not used.

(converts to sick leave at the end of August each year if not used)

Professional Leave

Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays

New Years Day

Martin Luther King/Robert E. Lee Birthday

National Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Day after Thanksgiving Day

Christmas Eve

Christmas Day

16 (5 locally assigned)

Contracted Work Days

260

Retirement

The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers Retirement System of Alabama.

Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)

Tier II - Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)

Law Enforcement Officers:

Tier I-Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)

Tier II- Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)

Health Insurance

PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip

Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307
• Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).

Duty Hours

(hours vary by campus and needs of the student)

Tuition Assistance

This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.

01

Do you have the ability to work efficiently with Microsoft Office Products (i.e., Microsoft Word, Excel, PowerPoint, Publisher)?

• Yes
• No

Required Question

Employer ACCS

Website 1