Financial Aid Outreach Advocate

Posting Details

Posting Detail Information

Posting Number SFA713P Open Date 07/15/2026 Close Date 07/30/2026 Open Until Filled No Special Instructions to Applicants

Position Information

Job Title Financial Aid Outreach Advocate Status Full Time FTE 1 Classification Title Classified Grade C Job Summary

The Financial Aid Outreach Advocate will develop and manage program(s) that target the retention, persistence, and completion of students in at-risk groups. Create and process applications for all internal and external scholarship programs.

Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals.

Required Qualifications

• Bachelor's Degree.
• Two (2) years of related experience (customer service, financial aid, etc.).
• Ability to communicate effectively both written and orally.
• Excellent customer service skills with diverse populations.
• Working knowledge and proficiency with Microsoft Office software.

Preferred Qualifications

• Higher Education / financial aid experience.

Physical Demands

Schoolcraft College is an AA/EEO Employer.

• In-Person: This position requires the employee to be onsite at Schoolcraft College.
• Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
• Mathematical Skills: Ability to add, subtract, multiply, and divide with all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10-20 lbs. Specific vision abilities required may include close vision, color vision and the ability to adjust focus.
• Noise Level: The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Hours 40 Salary Pay range is $22.19-$34.67 per hour

Job Duties

Job Duty Name 1 Description of Job Duty

Identify at-risk and special populations of students; create and implement programs to assist them.

Essential Duty? Yes Percentage Of Time Job Duty Name 2 Description of Job Duty

Advise and assist prospective, continuing, and reentering students, including special populations and high risk students and parents, on the availability of various financial aid programs.

Essential Duty? Yes Percentage Of Time Job Duty Name 3 Description of Job Duty

Assist students with financial aid via in person, on the phone and electronic communication.

Essential Duty? Yes Percentage Of Time Job Duty Name 4 Description of Job Duty

Assist with developing and providing financial aid workshops and presentations, both on and off campus.

Essential Duty? Yes Percentage Of Time Job Duty Name 6 Description of Job Duty

Manage office scholarship software to create, review, award, and reconcile scholarships.

Essential Duty? Yes Percentage Of Time Job Duty Name 7 Description of Job Duty

Manage external scholarship opportunities.

Essential Duty? Yes Percentage Of Time Job Duty Name 8 Description of Job Duty

Serve as resource person for on campus departments and off campus community partners.

Essential Duty? Yes Percentage Of Time Job Duty Name 5 Description of Job Duty

Responsible for outreach program materials, schedule and obtaining feedback.

Essential Duty? Yes Percentage Of Time Job Duty Name 9 Description of Job Duty

Performs related duties as assigned.

Essential Duty? Yes Percentage Of Time

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have a bachelor's degree?

• Yes

• No

• • Do you have at least two (2) year's of related experience (such as customer service, financial aid, etc.)?

• Yes

• No

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• Transcript 1

Optional Documents

• Other 1
• Other 2
• Other 3