Financial Aid & Scholarships Systems Specialist

The Office of the Vice President of Enrollment Management is hiring a Financial Aid & Scholarships Systems Specialist. This position provides technical, operational, and analytical support for the systems used within Financial Aid and Scholarships to ensure accurate processing, data integrity, and effective system performance. This role assists the Manager of Financial Aid and Scholarships Systems & Data Administration with day to day system operations, reporting, data exchanges, testing, and process improvements. The position contributes to business modernization efforts by supporting system enhancements, documentation, and data informed decision making across student aid operations.

Special Instructions:

Upload a single document containing your resume and a cover letter tailored specifically to this position under the "Resume Upload" section (maximum file size: 5 MB).

• Performs assigned processing activities within Financial Aid and Scholarships systems, including executing awarding processes, packaging logic, and student communications, in accordance with established business rules, timelines, and review procedures.
• Reviews, validates, and analyzes system data, routine reports, and business processes to identify discrepancies, process gaps, compliance concerns, and opportunities for improved accuracy, efficiency, automation, and modernization; maintains related documentation and communicates findings to the manager or designated Financial Aid and Scholarships leadership.
• Supports the development, review, maintenance, and validation of SQL queries, data rules, ad hoc analyses, and reporting tools (e.g., dashboards) to support Financial Aid and Scholarships operations and decision-making.
• Assists with the day-to-day functionality of departmental systems by supporting defined procedures, workflows, and business processes to meet operational and campus partner needs.
• Supports resolution of system-related questions and issues by gathering relevant information, documenting concerns, coordinating follow-up among departmental staff, central technology partners, and external vendors, and tracking outcomes as directed.
• Maintains assigned Financial Aid and Scholarships website content by updating approved information and assisting with the development and annual renewal of forms published for student access.
• Uses Microsoft Excel and other tools to review, analyze, and organize data, including working with formulas, filters, pivot tables, and data validation techniques.
• Assists with system implementations, upgrades, patches, maintenance activities, and administrative process changes by executing assigned test scenarios, reviewing and documenting outcomes, and communicating identified issues to the manager or appropriate stakeholders.

• Bachelor's degree- no specific discipline
• 5 years of experience in supporting administrative systems, data analysis, reporting, or student services operations in a compliance-driven environment.

Budgeted salary range for this position: $63,000-$69,000

• Working knowledge of administrative information systems and data informed business processes.
• Working knowledge of SQL for querying, reviewing, and validating data.
• Proficiency in Microsoft Excel, including formulas, pivot tables, data filters, and data review techniques.
• Ability to perform data validation and quality control to support accurate reporting and system integrity.
• Understanding of process documentation and system testing practices.
• Strong attention to detail with the ability to organize and complete multiple technical tasks within established timelines.

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
• Ready to lead and shape the future of higher education? Apply today! War Eagle!