Financial Analyst, NACF

Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Financial Analyst, supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.

The NACF Finance team vision is to provide cost controllership, projects return on investment (ROI), and financial insights for end-to-end defect reduction processes and initiatives across supply chain. Our team supports various North America teams through translating operational KPIs into financial impact to ensure our stakeholders have the most up to date and reliable information to make the best possible decision for Amazon. The ability to learn and be curious while working through a high degree of complex ambiguity in order to think big while inventing and simplifying for process improvement is mission critical.

Key job responsibilities

Key Business Support:

• Support NACF planning cycles (OP1, OP2, QxG, 3YF), coordinate input submissions from section owners, maintain planning trackers, and consolidate inputs into planning deliverables with guidance from senior team members
• Build and maintain planning models and trackers, pull data, cross-check accuracy against source systems, and produce inputs that feed consolidated planning submissions
• Draft variance narratives and planning cycle inputs under deadline pressure, work product must be accurate, clear, and delivered on time
• Prepare backup analysis for planning cycle reviews and leadership walkthroughs, ensure data integrity and be ready to walk senior team members through the details
• Translate planning data into clear, digestible formats, tables, summaries, and short narratives that non-finance partners can understand
• Collaborate with cross-functional partners across Field Finance, E2E FP&A, Supply Chain, and Accounting, gather inputs, reconcile discrepancies, and confirm planning views tie cleanly across teams
• Identify data discrepancies and escalate promptly, investigate root cause where feasible, document the gap, and bring it to senior team members with the relevant context
• Contribute to the team"s modernization agenda, participate in automation projects for planning workflows, adopt AI tools into day-to-day work, and create process documentation to support knowledge transfer and scale

A day in the life

The team focuses on finance controllership, cost savings and end-to-end (e2e) defect cost reduction across North America Customer Fulfillment (NACF). The primary time spend is focused on workstreams to identify opportunities that lead to cost reduction, process improvement, and financial controllership. The team is also responsible for project financial validations, return-on-investment, and tracking financial impact on budget baselines. The team plays a key role in decision making and developing financial insights as part of monthly and quarterly business reviews, developing and leading cost business reviews, and providing ad-hoc analysis on large or ambiguous deliverables

About the team

The team supports multiple teams across North America Customer Fulfillment, and collaborates with Customer Service, Transportation and Delivery teams for an end-to-end financial controllership. In cases of worldwide workstreams, the team collaborates with business partners across the globe. The endless opportunity to invent on behalf of our customers ensures the work is always fun.