Acute Care, Administrative Skills, Communication Skills, Computer Skills, Customer Support/Service, Dental Insurance, Documentation, Financial Analysis, Healthcare, High School Diploma, Home Care, Hospital, Long-Term Care, Medicaid, Medical Terminology, Organizational Skills, Outpatient Care, Patient Assessment, Performance Reviews, Philosophy, Presentation/Verbal Skills, Regulations, Social Work, Team Player, Vision Plan, Writing Skills
Join BayCare as a Financial Assistance Caseworker
Why BayCare?
BayCare's network includes 16 community‑based hospitals, a long‑term acute care facility, home health services, outpatient centers, and thousands of physicians. Supported by more than 30,000 team members, BayCare promotes a forward‑thinking philosophy grounded in trust, dignity, respect, responsibility, and clinical excellence.
Position Details
- Location: Winter Haven, FL
- Status: Full Time
- Shift: 8:00 AM - 4:30 PM
- Schedule: Monday through Friday
- Work Environment: Onsite in Winter Haven, FL
Position Summary
The Financial Assistance Caseworker is responsible for identifying patients who may be eligible for financial and social assistance through various public agencies. This role includes assessing patients' financial and social situations, acting as a liaison between patients, families, and public agencies, and accurately documenting assessments and approvals. Additional duties may be assigned as needed.
Key Responsibilities
Assess patient eligibility for financial and social assistance programs Serve as a liaison between patients, families, and public agenciesDocument assessments and approval outcomes
Perform other duties as assigned
- Assess patient eligibility for financial and social assistance programs
- Serve as a liaison between patients, families, and public agencies
- Document assessments and approval outcomes
- Perform other duties as assigned
Required Skills
- Strong customer service skills
- Administrative and clerical abilities
- Organizational skills
- Knowledge of regulatory standards related to the position
- Medical terminology understanding and usage
- Effective written and verbal communication skills
- Ability to work collaboratively within a team
- Computer skills appropriate to the position
Qualifications
Education: High school diploma or equivalent (required)
Experience Requirements
- Five years of social work or public assistance experience with a high school diploma
- OR One year of social work or public assistance experience with a bachelor's degree.
- Preferred knowledge of community resources for unfunded or underfunded patients, including Medicaid and charity programs
Total Rewards & Benefits
- Medical, dental, and vision insurance
- Paid time off
- Tuition assistance
- 401(k) match with additional yearly contribution
- Annual performance appraisals and team award bonus
- Family resources and wellness opportunities
- Community perks and discounts
Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.