Financial Assistance Caseworker

BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Position Details:

• Location: Winter Haven, FL
• Status: Full time
• Shift: 8:00 AM to 4:30 PM
• Days: Monday through Friday

This Financial Assistance Caseworker opportunity is a full-time position requiring on-site work in Winter Haven, FL.

Responsibilities:

The Financial Assistance Caseworker is responsible for identifying patients who may be eligible for financial and social assistance from various public agencies by assessing their financial and social situation, acting as a liaison between the patient, the family and public agencies, and documenting the assessment and approvals. Performs other duties as assigned.

Specific Skills:

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

BayCare offers a competitive total reward package including:

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensures

• None required

Education

• Required High School or equivalent

Experience

• Required 5 years Social Work or Public Assistance with High School Diploma
• OR 1-year Social Work or Public Assistance with a bachelor's degree
• Preferred knowledge of community resources for unfunded/ underfunded patients (Medicaid, Charity Programs, etc.)

Equal Opportunity Employer Veterans/Disabled