Financial Counselor (Evenings) - Financial Counseling

Rady Children's Hospital

San Diego, CA

JOB DETAILS
SALARY
$24.26–$33.36 Per Hour
SKILLS
Billing, Case Management, Certified Coding Specialist (CCS), Child and Youth Services, Childcare, Customer Support/Service, English Language, Financial Management, Financial Planning, Government Funding, Healthcare, Hospital, Insurance, Multilingual, Nonprofit, Purchasing/Procurement, Reimbursement, Revenue Management, Social Work, Spanish Language
LOCATION
San Diego, CA
POSTED
15 days ago

JOB SUMMARY:

Financial Counselors make a difference every single day at Rady Children's. Whether it be for families of current patients or those looking to obtain services at Rady Children's, the Financial Counseling team helps remove the financial barriers to care, so families can stop worrying about the financial impact of treatment and instead focus wholly on their child's care.

As compassionate and understanding navigators of insurance and reimbursement resources, Financial Counselors help uninsured or underinsured families apply for various government-sponsored healthcare resources, including MediCal and California Children's Services (CCS), as well as assist families with payment plans and other options to resolve patient account balances.

Alongside a team of dedicated colleagues, the Counselors work with departments across the house, including social work, case management, revenue cycle, physician billing, and more!

Due to the 24/7 nature of a hospital, Financial Counselors must maintain availability on weekends, evenings, and some holidays.

The Financial Counselor works under the general supervision of the Lead Financial Counselor and Patient Access Manager.

SKILLS REQUIRED:

  • A keen understanding of MediCal, MyBCW, CCS, and insurance authorizations is a must!
  • Able to follow specific policies and procedures, while also navigating the gray areas
  • Emotionally thoughtful, customer service-focused, and empathetic towards patients and families
  • The desire to learn and grow on a team of dedicated, tenured professionals

MINIMUM QUALIFICATIONS:

High school diploma, GED, or Foreign equivalent

Two years of experience

PREFERRED QUALIFICATIONS:

Associate's Degree

Three years of experience

Bilingual (English/Spanish) preferred

The current salary range for this position is $24.26 to $33.36

Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.

About the Company

R

Rady Children's Hospital

Our Mission
To restore, sustain and enhance the health and developmental potential of children through excellence in care, education, research and advocacy.

Our Vision
We will be a leader, recognized nationally and internationally, for excellence in patient care, education, research and advocacy.

Rady Children's: Growing with our Community
On August 19, 1954, Rady Children's officially opened to receive its first 12 patients. Since then, nearly 2 million sick and injured children have been treated here. As San Diego has grown, so has our commitment to offering comprehensive care to our community's children. We are the county's only hospital dedicated solely to pediatrics and the region's designated pediatric trauma center. Parents and children come to Rady Children's from across the country to see our nationally renowned physicians. And our focus on research and innovation is helping our patients to receive state-of-the-art care. We believe equally in keeping children well. Through our Center for Healthier Communities and the Chadwick Center for Children and Families, we strive to offer families the promise of a healthier future. And we continue to grow, our new Acute Care Pavilion will help ensure that we will never turn a child away for lack of space.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
FOUNDED
1954
WEBSITE
http://www.rchsd.org/