Communication Skills, Computer Skills, Customer Service Operations, Customer Support/Service, Detail Oriented, Establish Priorities, Financial Operations, Financial Services, Microsoft Excel, Microsoft Office, Microsoft Word, Operational Support, Presentation/Verbal Skills, Problem Solving Skills, Quantitative Analysis, Writing Skills
Location: Baltimore, MD/Hybrid
Duration: 12 months
- Hybrid after initial onsite training period
** BACHELOR'S REQUIRED
Top Skills:
- Bachelor's (required)
- Clear verbal and written communication skills
- Background with Excel and Microsoft Office suite
- Quantitative reasoning skills
Nice to have:
- Attention to detail
- High level of skill with Excel
- Consistently demonstrates attention to detail, ability to prioritize tasks under pressure, and ability to escalate/ask questions
Duties may include:
- Processing incoming and outgoing paperwork including mail and facsimiles
- Support client service associates and operational personnel
- Checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
- Make outbound contact both in writing and verbally with clients concerning paperwork.
Requirements:
- Ability to define and prioritize project activities and follow-up on project progress
- Strong written and verbal communication skills
- Strong working knowledge and proficiency in the appropriate computer programs such as MS Excel, MS Word and database input is essential
- Knowledge of financial services field
- Must be able to learn quickly and to engage in a number of detailed tasks at once
- Must have strong flexibility in regard to the duties assigned and problem solving skills, and be able to work independently
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eTeam Inc.
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