Financial Recovery & Support Specialist

State of Maine

Augusta, Maine

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JOB DETAILS

SALARY

$19.73–$28.41 Per Hour

SKILLS

Accounting, Administrative Skills, Bookkeeping, Customer Support/Service, Data Analysis, Financial Services, Human Resources, Identify Issues, Information/Data Security (InfoSec), Legal, Liens, Negotiation Skills, Problem Solving Skills, Procedure Development, Security Protocols, State Government, Writing Skills

LOCATION

Augusta, Maine

POSTED

6 days ago

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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DEPARTMENT OF LABOR

Opening Date: July 07, 2026

Closing Date: July 21, 2026

Location: Augusta

Class Code: 6506

Grade: 18 (Administrative Services)

Salary: $19.73 - $28.41/Hour

DESCRIPTION: This is a classification in the Accounting Support Job Family which provides accounting support services related to financial accounts, records, and taxes. This job family is distinguished by its role in processing financial information. This is advanced accounting support services requiring a proficient knowledge of bookkeeping principles and practices in collecting delinquent unemployment compensation taxes. Responsibilities require using independent judgment, initiative, and decision-making on complex administrative matters. REPRESENTATIVE TASKS: Complies with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes. Contact taxpayers for collection of overdue unemployment compensation taxes and development of payment plans. Analyze data for payment or recoupment actions. Determine issuance of tax warrants and liens. Estimate wages of non-compliant employers to determine delinquent taxes and interest owed. Investigate complaints/alleged violations and determine appropriate course of action in accordance with established procedures. Recommend legal action for non-compliant taxpayers.

KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED: Knowledge of unemployment compensation and collection principles and practices. Knowledge of basic investigative principles, practices, and techniques. Ability to write clear and comprehensive reports. Ability to negotiate payment plans. Ability to identify customer problems and recommend practical solutions. Ability to remain calm in stressful situations. Representative Tasks & KSA's are cumulative across the Accounting Support Job Family. Positions in this classification assume ALL the Distinguishing Characteristics & KSA's of: Accounting Assistant and Accounting Associate I and Accounting Associate II.

MINIMUM QUALIFICATIONS: Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of bookkeeping principles and practices to perform advanced work in collecting delinquent unemployment compensation taxes, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative matters. All positions in this classification assume the qualifications of: Accounting Assistant and Accounting Associate I and Accounting Associate II.

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and confidential employees receive three (3) personal leave days per calendar year.
Health Insurance Coverage- The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance- The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan- The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement- Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care

About the Company

State of Maine

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