Financial Representative - Intermediate

Job Title: Financial Representative 2 – Intermediate

Location: Pittsburgh, PA 15222 (301 Fifth Avenue, Suite 470)
Schedule: Monday – Friday, 8:00 AM – 4:30 PM (Full-Time)

Pay Rate: $25/hour, paid biweekly

About the Role

Join the Office of Long-Term Living (OLTL) supporting oversight, compliance, and monitoring of long-term care programs and providers across the region.
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Key Responsibilities

• Act as a team lead for the regional monitoring team, coordinating activities and priorities
• Develop and manage provider monitoring schedules to ensure compliance with required review frequency
• Conduct on-site monitoring visits and evaluations of provider performance and compliance
• Interview provider staff, stakeholders, and program participants to assess service quality
• Analyze program data, reports, and documentation to identify strengths, gaps, and risks
• Compile findings and prepare detailed reports aligned with CMS and OLTL standards
• Participate in entrance, update, and exit conferences with providers and internal teams
• Identify and escalate fraud, abuse, or compliance deficiencies
• Support training development and delivery for providers and internal staff
• Assist with data collection tools, research, and reporting improvements
• Collaborate with cross-functional teams and leadership on program performance and regulatory compliance

Required Qualifications

• Experience in program monitoring, compliance, auditing, or healthcare/human services
• Strong ability to analyze data and translate findings into actionable insights
• Experience conducting interviews, evaluations, or on-site reviews
• Excellent written and verbal communication skills
• Ability to manage multiple projects, deadlines, and reporting requirements
• Comfortable working both independently and as part of a team

Preferred Qualifications

• Experience with long-term care programs, Medicaid waivers, or CMS protocols
• Background in quality assurance, case management, or program evaluation

Work Environment & Additional Info

• Hybrid role (onsite and work-from-home) with regional travel for on-site monitoring
• Exposure to healthcare program operations and compliance reviews
• Opportunity to play a direct role in improving quality of care and program outcomes

Interested? Text