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Financial Resources Specialist

State of Maine

Augusta, Maine

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JOB DETAILS
SALARY
$19.02–$26.48
SKILLS
Analysis Skills, Child Development, Child and Youth Services, Childcare, Customer Satisfaction, Customer Service Systems, Customer Support/Service, Department of Health and Human Services, Detail Oriented, Federal Laws and Regulations, Financial Services, Healthcare Providers, Hospital, Identify Issues, Interpret Regulations, Multitasking, Organizational Skills, Problem Solving Skills, Psychiatry and Mental Health, Public Health, Quality Assurance, Quality Management, Regulations, Safety/Work Safety, State Laws and Regulations, Time Management
LOCATION
Augusta, Maine
POSTED
16 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)

Opening Date: June 12, 2026

Closing Date: June 26, 2026

Job Class Code: 0077

Grade: 18 (Professional & Technical Svcs)

Salary: $19.02 - $26.48 per hour

Position Number: 02024-1690

Location: We currently have a vacancy located in our Augusta office

Core Responsibilities:

As a Financial Resources Specialist, you will initiate and monitor payments to providers and assist Program and Integrity within the Child Care Affordability Program. You will communicate directly with families and providers to obtain information and explain unit, state and federal rules, regulations and policies.

You will help families improve their lives by providing them access to subsidies for childcare, enabling parents or guardians to be able to work or attend school. You will obtain and evaluate information from families in order to complete determinations and re-determinations of eligibility for childcare subsidies. You will ensure this information is entered into automated client information systems in an accurate and timely manner.

Minimum Qualifications:

A four (4) year combination of education, training, and/or progressively responsible experience performing administrative and/or complex clerical tasks including experience which demonstrates interviewing and data gathering skills as needed to form the basis for judgments in eligibility determinations.

The backgrounds of well-qualified candidates should demonstrate the following competencies:
  • Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
  • High Volume Readiness: Comfortable handling large number of applications and inquiries per day while maintaining composure and professionalism.
  • Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
  • Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
  • Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing multiple priorities without sacrificing accuracy or customer satisfaction.
  • Problem Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
  • Professionalism: Consistently represent the Department with respect, integrity, and accountability.

Preferences will be given to candidates who have:

• Ability to interpret and apply laws, regulations, and policy guidance.

• Strong organizational skills and attention to detail.

• Ability to manage competing priorities and deadlines in a high-volume environment.

• Ability to handle confidential and sensitive information professionally.

• Strong analytical and financial review skills.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within the Department of Health and Human Services (DHHS) is responsible for ensuring the safety, permanency and well-being of children and families throughout Maine. The Office of Child and Family Services manages the Child Care Development Block Grant which provides Child Care Subsidy to eligible families. The Unit also evaluates and manages quality initiatives designed to improve the quality of childcare programs for all children.

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State of Maine

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