Financial Services Representative and Counselor

Position Information

About Fordham

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Title of Position Financial Services Representative and Counselor Position Number PN0760 FLSA Non-Exempt Scheduled Hours Per Week 35 Department Student Financial Services Campus Rose Hill Work Arrangement Hybrid Hybrid Policy: Please review the Hybrid Policy at www.fordham.edu/hybridpolicy. Position Summary

Reporting to the Senior Associate Director of Student Financial Services , the Financial Services Representative and Counselor counsels students and families regarding all aspects of financial aid and payment options through various communication means such as in person, by telephone, by email, etc.

The Financial Services Representative and Counselor provides administrative effectiveness and financial aid services through an emphasis on individual attention to students and high-quality customer service.

This position requires some evening and weekend hours as well as travel to other Fordham campus locations.

Essential Functions

Advises families and students on how to pay for a university education, including all sources of assistance and the delivery system for financial aid.

Takes responsibility for the marketing and formulation of individual payment plans, i.e., monthly payment plans and alternative loan options.

Works with enrolled students to monitor progress through the payment process.

Serves in all areas of financial services and financial aid administration, including but not limited to the counseling of students and parents, processing of applications, packaging, and facilitating the use of financing options.

Administers specified financial services procedures and programs as assigned.

Essential Functions Note This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary. Management Responsibilities Not responsible for supervision or oversight of others. Additional Functions

Supports compliance with procedures for all programs.

Assists with development of computer programs and reports to support functions, as well as implementing and testing of updated software.

Interacts with other University offices.

Performs Financial Aid, Financing and Admission presentations

Participates in professional development workshops.

Assumes other tasks as assigned.

Required Qualifications: Education and Experience

High School Diploma or equivalent.

Minimum of 1 year of relevant experience.

Required Qualifications: Knowledge and Skills

Proven Administrative skills.

Effective oral presentation skills.

Demonstrated excellence in customer service skills.

Preferred Qualifications

Minimum 3 years diverse experience in either financial aid administration or related field.

Experience in customer-oriented or consumer credit financing.

Knowledge of Microsoft Word, Excel and financial aid software.

Minimum Starting Salary $55,000 Maximum Starting Salary $60,000 Note Salary is commensurate with qualifications, experience, and skills. Is this a Union position? No

Posting Detail Information

Posting Number A1145P Number of Vacancies 1 Start Date ASAP Posting Date 09/15/2026 Special Instructions EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Physical Activity

Sitting Nearly Continuously Repetitive Hand Motion (such as typing) Nearly Continuously Hearing, Listening, Talking Nearly Continuously Standing Often Walking Often Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Seldom Climbing stairs Often Climbing ladders Not Required Reaching overhead Not Required Pulling, pushing Not Required Shoveling Not Required Lifting - up to 20 pounds Seldom Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required

Work Environment

Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.