Fine Dining Captain

The Coastal Kitchen Captain assists in ensuring Coastal Kitchen is operating efficiently and profitably while maintaining the Monterey Plaza Hotel & Spa’s reputation for service.  Must have knowledge of food and beverage preparation and food presentation and fine dining service standards. 

• Knowledge of menu items and preparation methods.
• Ability to recite and promote a variety of menu items.
• Excellent wine knowledge, able to pair food and wine selections.
• Able to communicate effectively with the public and other team members.  
• Previous experience with a point of sales system, such as Micros or Lightspeed, is preferred.
• Ability to read, listen and communicate effectively in English. The ability to speak Spanish is beneficial.  
• Able to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern demonstrating empathy with the guest and providing positive and proactive solutions.  
• Ability to work in a fast-paced environment and multi-task. 
• Meets legal age requirements for the position. 

EDUCATION and/or EXPERIENCE 

Two to four years directly related Food & Beverage experience is preferred, preferably in a supervisory or captain position. Excellent wine knowledge is preferred. 

Monterey Plaza Hotel and Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.  

The Monterey Plaza Hotel & Spa is a luxury property that features four penthouse suites and over 22,000 square feet of meeting space that includes stunning and expansive exterior spaces. Banquets, the Coastal Kitchen and Schooners Bar restaurants, Tidal Coffee, and Room Service provide various outstanding dining options. The Lobby Lounge features libations, small bites, and live music. The Vista Blue Spa offers a wide array of services in a magnificent location on the penthouse suite level and is host to our Fitness Center. Shopping options include the Vista Blue Spa, Tidal Coffee, the Front Desk or our onsite retail partners. Our group and leisure guests have spoken through Trip Advisor, ranking the Monterey Plaza Hotel & Spa in first place for both business and leisure travel in Monterey year after year.