Fire Alarm Service Tech

#Tech-Pro-Admin-01

Job Summary

Join our team in Hickory, NC, a city celebrated for its vibrant community and rich history nestled in the foothills of the Blue Ridge Mountains. This full-time role involves inspecting, testing, maintaining, troubleshooting, and repairing fire alarm systems in commercial and industrial environments. The ideal candidate will possess strong technical troubleshooting skills, knowledge of NFPA 72 and applicable fire/life safety codes, and the ability to deliver professional service to customers.

Key Responsibilities

• Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes, annunciators, and related devices.
• Prepare detailed reports documenting inspection findings, test results, deficiencies, and recommended corrective actions.
• Troubleshoot system malfunctions and perform repairs involving wiring, circuitry, devices, software, and other system components.
• Respond to service calls and emergency requests, diagnose problems, and implement solutions to restore system functionality.
• Perform preventative maintenance, including cleaning, calibration, battery replacement, and other required service activities.
• Maintain accurate documentation of inspections, service work, repairs, parts used, and customer notes.
• Communicate inspection findings and system deficiencies to customers in a professional manner.
• Provide recommendations for necessary repairs, upgrades, or improvements.
• Coordinate with service and administrative teams regarding scheduling, materials, work orders, and job requirements.
• Maintain a clean and organized work environment while following all applicable safety procedures and regulations.

Requirements

• High School Diploma or equivalent.
• Technical or vocational training in fire alarm systems or a related field preferred.
• NICET certification strongly preferred.
• State-specific fire alarm licensing preferred, or ability to obtain required licensing.
• Valid driver's license and clean driving record.
• Previous experience installing, maintaining, troubleshooting, and repairing fire alarm systems in commercial and industrial environments.
• Strong understanding of NFPA 72 (National Fire Alarm and Signaling Code) and applicable fire and building codes.
• Ability to read and interpret blueprints, schematics, wiring diagrams, and technical manuals.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
• Willingness to travel to customer locations as needed.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, kneel, crouch, and work on your feet for extended periods.
• Ability to work at heights and in confined spaces when required.
• Comfortable working in commercial, industrial, and outdoor environments that may include noise, dust, heat, low-light conditions, and other challenging conditions.
• Ability to use hand and power tools for cutting, grinding, drilling, fastening, and other service-related tasks.
• Ability to use appropriate fall protection and other safety equipment when required.

Benefits & Career Growth

• Competitive compensation.
• Health, dental, and vision insurance.
• Retirement plan options.
• Life and disability insurance options.
• Paid time off.
• Training and professional development opportunities.
• Company-provided tools and equipment.
• Opportunities for career advancement and additional industry certifications.

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.  

Equal Opportunity Employer (EEO) 
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. 

Americans Disabilities Act (ADA) 
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. 

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/  

AI Recruiting Disclosure 
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.