Fire Communications Dispatcher

Akima

Tullahoma, TN

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JOB DETAILS

SKILLS

Civil Engineering, Community Support, Cost Control, Database Technology, Diversity, Driver's License, Emergency Response, Emergency Services, Explosives, Facilities and Maintenance, Fire Alarm, Firefighting, Government, Hazardous Materials/Substances, High School Diploma, Legal, Logistics, Maintenance Services, Medical Conditions, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Procedure Development, Productivity Management, Progress Reports, Project Tracking, Protective Services, Public Safety, Security Equipment, Spreadsheets, Status Reports, Systems Engineering, Time Management, United States Air Force (USAF), United States Department of Defense (DoD)

LOCATION

Tullahoma, TN

POSTED

1 day ago

Performs receipt, processing, and dissemination of emergency and non-emergency information

required to operate the Emergency Communications Center (ECC).

Responsibilities

+ Dispatches fire, medical, and protective services, and other emergency response vehicles and personnel as appropriate to aircraft, structural, hazardous materials, medical, security, and other emergencies in accordance with Fire &Emergency Services work instructions.

+ Receives routine phone calls in a professional manner and takes appropriate action.

+ Receives emergency phone calls via the 911 Emergency Reporting System, gathers pertinent information, and gives caller emergency specific directions including Emergency Medical Dispatch (EMD) information according to established directives. Receives trouble, supervisory, and fire alarms via the Monaco D-21 Public Recorded Radio Alarm System and determines actions required based on type of alarm, building number, and applicable fire system outages.

+ Maintains daily and emergency logs, status of explosives and munitions storage, fire systems and vehicle outages, and additional emergency and routine information in the Automated Civil Engineer System - Fire Department (ACES-FD) database system.

+ Initiates recall of off-duty personnel and makes required notifications during emergency and non-emergency operations.

+ Communicates via radio, in-station public address, and telephone systems to deliver pertinent information to responding crews, including mutual aid responders.

+ Completes recurring proficiency training as scheduled.

+ Reads grid maps and establishes appropriate evacuation cordons, emergency control points, staging, and triage areas during emergency responses in accordance with established AEDC procedures.

+ Distributes and balances workload with operators on shift in accordance with established directives and ensures timely and correct accomplishment of work assignments.

+ Updates manual and automated records, logs, and records as required by program directives/procedures including end of tour status and progress report. Includes maintaining appropriate and relevant documents, slides, and spreadsheets.

+ Performs other duties and responsibilities as directed.

+ Assists lower grade operators in various tasks, procedures and techniques and monitors work in progress to ensure the supervisor’s instructions on work performance are met.

+ Updates manual and automated records, logs, and records as required by program directives/procedures including end of tour status and progress report. Includes maintaining appropriate and relevant documents, slides, and spreadsheets.

+ Refers problems or matters not covered by instruction to the supervisor.

Qualifications

+ High School Diploma or equivalent.

+ Four (4) years of full-time work experience directly related to the FD communications center or dispatching other emergency services.

+ Must be proficient using Microsoft Office programs to include Word, Excel, PowerPoint, and Outlook, computer-aided dispatching programs.

+ Understand general FD and EMS operations and terminology.

+ Must have a working knowledge computerized fire alarm and reporting systems.

+ Can attend and successfully complete on- and off-site training courses as required by the USAF or the Company.

Certification Requirements:

+ At minimum certified as a Public Safety Telecommunicator I & II or equivalent through an accredited program and be certified to Hazardous Material Awareness level.

+ Certification as Emergency Medical Dispatcher through an accredited program (APCO is Preferred).

+ Note: Candidates who do not hold DoD or APCO certifications will be required to earn applicable certifications in a designated time frame. Possess a valid state issued Driver's License.

Additional Licenses or Certifications:

+ If not presently qualified, must be able to obtain and maintain Company selected certification to perform Emergency Medical Dispatch duties in the allotted period of time.

Job ID

2026-24161

Work Type

On-Site

Company Description

Work Where it Matters

Akima Intra-Data (AID), an Akima company, is not just another federal logistics services provider. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AID, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , AID provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , AID delivers flexible, full-spectrum facilities, maintenance, and repair and logistics services that enable our customers to reduce operating costs, improve productivity, and enhance the value of their existing assets.

As an AID employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

About the Company

Akima

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