Fire Communications Dispatcher

Work Where it Matters

Akima Intra-Data (AID), an Akima company, is not just another federal logistics services provider. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AID, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AID provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AID delivers flexible, full-spectrum facilities, maintenance, and repair and logistics services that enable our customers to reduce operating costs, improve productivity, and enhance the value of their existing assets.

As an AID employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Performs receipt, processing, and dissemination of emergency and non-emergency information
required to operate the Emergency Communications Center (ECC).

• Dispatches fire, medical, and protective services, and other emergency response vehicles 
  and personnel as appropriate to aircraft, structural, hazardous materials, medical, security,
  and other emergencies in accordance with Fire &Emergency Services work instructions.
• Receives routine phone calls in a professional manner and takes appropriate action.
• Receives emergency phone calls via the 911 Emergency Reporting System, gathers 
  pertinent information, and gives caller emergency specific directions including
  Emergency Medical Dispatch (EMD) information according to established directives.
  Receives trouble, supervisory, and fire alarms via the Monaco D-21 Public Recorded 
  Radio Alarm System and determines actions required based on type of alarm, building
  number, and applicable fire system outages.
• Maintains daily and emergency logs, status of explosives and munitions storage, fire 
  systems and vehicle outages, and additional emergency and routine information in the
  Automated Civil Engineer System - Fire Department (ACES-FD) database system.
• Initiates recall of off-duty personnel and makes required notifications during emergency 
  and non-emergency operations.
• Communicates via radio, in-station public address, and telephone systems to deliver 
  pertinent information to responding crews, including mutual aid responders.
• Completes recurring proficiency training as scheduled.
• Reads grid maps and establishes appropriate evacuation cordons, emergency control 
  points, staging, and triage areas during emergency responses in accordance with
  established AEDC procedures.
• Distributes and balances workload with operators on shift in accordance with established 
  directives and ensures timely and correct accomplishment of work assignments.
• Updates manual and automated records, logs, and records as required by program 
  directives/procedures including end of tour status and progress report. Includes
  maintaining appropriate and relevant documents, slides, and spreadsheets.
• Performs other duties and responsibilities as directed.
• Assists lower grade operators in various tasks, procedures and techniques and monitors 
  work in progress to ensure the supervisor’s instructions on work performance are met.
• Updates manual and automated records, logs, and records as required by program 
  directives/procedures including end of tour status and progress report. Includes
  maintaining appropriate and relevant documents, slides, and spreadsheets.
• Refers problems or matters not covered by instruction to the supervisor.

• High School Diploma or equivalent.
• Four (4) years of full-time work experience directly related to the FD communications center or 
  dispatching other emergency services.
• Must be proficient using Microsoft Office programs to include Word, Excel, PowerPoint, and 
  Outlook, computer-aided dispatching programs.
• Understand general FD and EMS operations and terminology.
• Must have a working knowledge computerized fire alarm and reporting systems.
• Can attend and successfully complete on- and off-site training courses as required by the USAF or the Company.

Certification Requirements:

•  At minimum certified as a Public Safety Telecommunicator I & II or equivalent through an 
  accredited program and be certified to Hazardous Material Awareness level.
• Certification as Emergency Medical Dispatcher through an accredited program (APCO is 
  Preferred).
• Note: Candidates who do not hold DoD or APCO certifications will be required to earn 
  applicable certifications in a designated time frame. Possess a valid state issued Driver's License.

Additional Licenses or Certifications:

• If not presently qualified, must be able to obtain and maintain Company selected certification to perform Emergency Medical Dispatch duties in the allotted period of time.