Fire Dispatcher - OF&ES

State of Idaho

Boise, ID

JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Communications Protocols, Computer Systems, Documentation, Driver's License, Establish Priorities, Federal Emergency Management Agency, Fire Suppression/Control, Hazardous Materials/Substances, Healthcare, Incident Management, Online Courses, Public Safety, Risk Analysis, Security Equipment, System Operations, Systems Maintenance, T-1 / DS1, Telecommunications, Two Way Radio
LOCATION
Boise, ID
POSTED
5 days ago

Applications will be accepted through 11:59 PM MST on the posting end date.

ANNOUNCEMENT NUMBER: 26-68-MN

AREA OF CONSIDERATION: Open to current enlisted members of the Idaho National Guard

TYPE OF POSITION: Military Required, Non-Classified

YOUR APPLICATION PACKET MUST INCLUDE (attach as a supporting document in Luma):

  • Military Division Mandatory Questions
  • Mandatory Requirements
  • Mandatory Experience (KSAs)
  • If required - Attach copies of educational diplomas, transcripts, training certificates, professional licenses, certifications or registrations
  • Luma does not allow edits after submitting your application

Your application will be considered INCOMPLETE, if MQ, MR, and KSA questions are not provided.

SUMMARY: These positions are assigned to the Idaho Army National Guard Training Center - Orchard Range (ITC-OR), Orchard Fire and Emergency Services (OF&ES), Idaho Army National Guard (IDARNG), functioning within the State of Idaho - Military Division. The positions are located at the ITC-OR Fire Station (off Gowen Field Main Base). The Idaho Training Center is an Army National Guard (ARNG) Maneuver Training Center (Heavy). The primary purpose of this position is to receive emergency and non-emergency calls from the installation personnel, the interdepartmental calls from police, fire and medical services, and calls from other public safety agencies. Monitors four computer screens while efficiently gathering, prioritizing, and documenting caller information. Provides callers with the appropriate advice or referral, or initiates police, fire, and/or emergency medical (EMS) services to the caller. Operates computer systems related to alarm systems, two-way radio, and other sophisticated communications equipment systems. Completes fire reports, and determines location, status and current fire information. Dispatches personnel, equipment, and/or supplies according to pre-defined plans or in response to resource orders from Mutual Aid requests. Anticipates needs based upon the status of fire suppression activities and makes recommendation regarding orders/ anticipated orders. Collects, processes, collates and submits incident information to support fire operations. Processes and interprets weather information. Inputs data into National Fire Incident Reporting System (NFIRS) as required.

MILITARY DIVISION MANDATORY QUESTIONS (attach as a supporting document in Luma):

(1) Except for minor traffic offenses, have you ever entered a plea of guilty, no contest, or had a withheld judgment to a felony offense? If YES, please explain on a separate paper and attach it to your application.

(2) Do you certify that I am a U.S. citizen, permanent resident or a Foreign National with authorization to work in the United States?

MANDATORY REQUIREMENTS (attach as a supporting document in Luma):

(1) Must be an enlisted member of the Idaho National Guard. Provide your military grade, AFSC/MOS, job title, and unit of assignment.

(2) Must have and maintain a valid and unrestricted state issued driver's license (from any state). Provide your driver's license number, issuing state, license expiration date, and the full name specified on the license. (Do not provide a copy of your driver's license.)

(3) Must have, or be eligible to obtain, and maintain a favorable T1 (NACI) Federal Background Investigation. If a selected candidate does not have a current favorable T1, as a condition of employment he/she must submit to the investigation process immediately upon hire/appointment. (At a minimum, a favorable suitability determination by the State Security Manager is required prior to appointment into this position.)

(4) Must possess the following FEMA certifications: (All courses are available online at https://training.fema.gov/nims/. Attach supporting documentation to your application.)

  • ICS 100 - Introduction to Incident Command System (ICS),
  • ICS 200 - ICS for Single Resources and Initial Action Incidents, and
  • ICS 700 - National Incident Management System (NIMS): An Introduction.

(4) Must be certified in HazMat Awareness, Public Safety Telecommunicator I, and Public Safety Telecommunicator II, or be willing and able to obtain certification within 1-year of appointment into this position. (Attach supporting documentation to your application, if applicable.)

REQUIRED EXPERIENCE (attach as a supporting document in Luma):

Must have 3-months of training and/or specialized experience performing work related to the knowledge requirements below. Submit a paragraph for each knowledge requirement that demonstrates the required experience and describes competence in applying the knowledge. Education and training may be used to offset experience.

(1) Ability to perform assigned tasks efficiently and accurately in a fast paced, high stress environment while remaining calm.

(2) Ability to listen, speak and write articulately and clearly; and interact with the public, a diverse workgroup, and emergency staff without confusion.

(3) Ability to identify basic risks, liability implications, and problems, and to collect, summarize and relay the information.

(4) Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology, services; and to establish and maintain a filing system.

(5) Ability to effectively operate telecommunications systems including radios and computer systems.

(6) Ability to communicate respectfully and effectively when handling angry, difficult, hysterical or uncooperative callers.

(7) Knowledge of hazardous materials terminology and protocols for emergency communications.

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

About the Company

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State of Idaho