Fire Maintenance Agreement Sales Representative 2

Build your best future with the Johnson Controls team. As a global leader in smart, healthy, and sustainable buildings, we are focused on reimagining the performance of buildings to serve people, places, and the planet. Join a winning team where meaningful work, learning opportunities, and a collaborative culture help you grow while making a real impact for customers.

Role Overview

As a PMA Service Sales Representative, you will promote and sell service agreements for commercial building systems, including fire alarm, suppression, sprinkler, security, sound, communication, and inspections. Success in this role means understanding customer needs, building trust, developing effective sales strategies, and closing enough business to meet sales plan objectives while maintaining strong long-term customer relationships.

Key Responsibilities

• Promote and sell service agreements for commercial building systems.
• Establish contact with prospects, qualify potential buyers, and schedule sales calls.
• Follow up on leads and use outlined marketing strategies to develop new opportunities.
• Determine customer needs and create sales strategies that align with those objectives.
• Close sufficient sales to meet sales plan objectives.
• Maintain an active proposal backlog that supports the sales plan.
• Conduct building surveys to support estimate development.
• Maintain accurate records of all sales-related activity, reports, expenses, competitive activity, and correspondence.
• Develop positive, ongoing customer relationships that support long-term loyalty.
• Partner with the service department to generate leads for service or equipment and device upgrades.

How You Will Do It

• Own your pipeline with accountability, safety, and integrity by keeping commitments, following through on customer needs, and representing Johnson Controls professionally in every interaction.
• Stay close to the work and focus on what matters by listening carefully, asking the right questions, and translating customer challenges into clear service solutions.
• Use a disciplined, repeatable sales process to qualify prospects, schedule follow-up activity, prepare proposals, and move opportunities forward consistently.
• Improve every day through candor and problem-solving by tracking results, reviewing competitive activity, and refining your approach based on what you learn in the field.
• Win as one team by working closely with service colleagues, drawing on diverse perspectives, and building trust across customer and internal stakeholder relationships.

Qualifications

• Minimum two years of successful sales experience in a quota-setting environment.
• Experience selling services, intangibles, or solution-based offerings.
• Exposure to sales methodologies, standards, and disciplines.
• Strong presentation skills with the ability to communicate effectively in both individual and group settings.
• Excellent communication, organizational, and time management skills.
• Ability to persuade, influence, and close sales effectively.
• High energy, self-motivation, and a strong drive to succeed.
• High degree of self-discipline and attention to detail.
• Personable, outgoing, reliable, and professional demeanor.
• Strong customer focus and the ability to build positive relationships.
• Technical aptitude and the ability to learn commercial building systems.

Nice to Have

• Bachelor's degree in marketing, business, or engineering.
• Two to three previous progressive sales roles.
• Knowledge of the fire and life safety industry.
• Knowledge and experience in Salesforce.com.
• Proficiency with Microsoft Office.

Why Join Us

• Competitive salary.
• Paid vacation, holidays, and sick time, including 15 days of vacation in the first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care, available day one.
• Extensive product and on-the-job or cross-training opportunities.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.

If you are ready to build a rewarding sales career with Johnson Controls, we encourage you to apply today.

HIRING SALARY RANGE: $46,400-69,800 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

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