Access Control, Analysis Skills, Best Practices, Business Operations, CCTV, CPR Certification, Communication Skills, Construction, Construction Projects, Construction Support, Continuous Improvement, Corporate Policies, Cost Control, Customer Support/Service, Detail Oriented, Documentation, Emergency Procedures, Emergency Response, Facilities Management, Fire Alarm, Fire Safety, Fortune 500 Customers, Government, High Net Worth, Homeland Security, Incident Response, Insurance, Law Enforcement, Leadership, Machine Tool, Maintain Compliance, Manufacturing Operations, Microsoft Office, Military, Mobile Plant/Equipment, National Fire Protection Association (NFPA), Operational Audit, Operational Improvement, Operational Strategy, Operational Support, Operations Guidelines, Operations Management, Operations Planning, Organizational Skills, Painting (Facilities and Maintenance), Physical Security, Problem Solving Skills, Process Improvement, Protective Services, Pumps, Regulatory Compliance, Safety Engineering, Security Equipment, Security Monitoring, Staff Training, Standard Operating Procedures (SOP), Standards Development, System Operations, Systems Administration/Management, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Training/Teaching Materials, Willing to Travel
Overview
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary
The Fire Technical Specialist is responsible for supporting fire protection, security technology, emergency response readiness, and operational safety initiatives across client facilities throughout the United States, Canada, and Mexico. This role works closely with site leadership, safety engineers, emergency response teams, and vendors to ensure compliance, operational efficiency, and the effectiveness of fire and security systems.
The Fire Technical Specialist will oversee inspections, training support, security systems operations, emergency response readiness, construction project support, and process improvement initiatives. The ideal candidate will possess strong technical knowledge of fire protection systems, security technology, emergency response procedures, and operational best practices.
Primary ResponsibilitiesSecurity Inspections & Compliance
- Manage security inspections and patrol programs through the use of inspection tracking systems.
- Provide training on inspection software and inspection procedures.
- Conduct follow-up support to ensure inspections are completed accurately and on time.
- Develop standard operating procedures, instructional documents, and inspection frequency updates.
- Conduct periodic security operational guideline reviews.
- Support site impairment management and follow-up.
- Monitor the status and condition of access control systems and related security equipment.
- Support key control and re-keying programs.
- Conduct insurance tours and pre-audit site visits.
CCTV & Security Systems Operations
- Manage CCTV system operations, including coordination with facilities regarding camera tours and operational support.
- Support monitoring and operational readiness of:
- Fire alarm systems
- Access control systems
- CCTV systems
- Mobile command post equipment
- Fire pump trailer equipment
- Emergency response equipment
Emergency Response & Training
- Assist and participate in Emergency Response Team (ERT) training, scheduling, and class audits.
- Maintain Emergency Response Training for Level 2/ERT programs.
- Support facilities during emergency response situations.
- Conduct CPR training and support emergency preparedness initiatives.
- Perform PPE and emergency response equipment audits.
Construction & Facility Support
- Support facilities during large-scale construction or re-tooling projects.
- Assist with paint booth preparation and fire stand-by support.
- Assist with large or complex system impairments.
- Support special event coverage and operational readiness planning.
- Conduct high-hazard area reviews and determinations.
- Support fire, safety, and security signage standardization and compliance initiatives.
Incident Response & Investigations
- Assist with investigations involving system impairments, losses, threats, or operational incidents.
- Support readiness and deployment of emergency response equipment and trailers.
- Coordinate equipment relocation and reassignment based on facility needs.
Process Improvement & Operational Excellence
- Research and implement process improvements to enhance operational effectiveness.
- Evaluate tools and equipment utilized by security personnel.
- Support implementation of new technologies and operational enhancements.
- Improve patrol, inspection, and training efficiency and quality.
- Assist regional and site leadership with facility reviews, operational support, and continuous improvement efforts.
- Participate in cost-saving initiatives, staffing reviews, and operational time studies.
- Evaluate equipment layouts and operational needs.
Vendor & Stakeholder Coordination
- Coordinate with external vendors, contractors, and internal departments to support operational projects and system improvements.
- Collaborate with site safety engineers and operational leadership to identify and mitigate existing issues.
Core Competencies Operational Excellence
- Conduct all duties in an honest, ethical, and professional manner.
- Maintain compliance with all company policies, procedures, and client requirements.
- Demonstrate accountability, reliability, and attention to detail.
- Maintain accurate documentation and reporting.
- Promote a culture of safety, preparedness, and operational excellence.
Leadership
- Demonstrate ownership and accountability for operational success.
- Promote Inter-Con's values, culture, and mission.
- Take initiative in identifying and resolving operational issues.
- Work collaboratively across teams and departments.
- Display professionalism, adaptability, and strong communication skills.
Requirements and Qualifications
- Associate degree or equivalent experience required.
- Bachelor's degree preferred.
- Minimum 1-3 years of experience in fire protection, security systems, emergency response, manufacturing operations, or related fields.
- Strong understanding of fire and security protection systems and compliance processes.
- Experience with access control systems, CCTV operations, inspections, and emergency response procedures preferred.
- Knowledge of fire protection standards and emergency response equipment.
- Ability to support multiple facilities and travel frequently as needed.
- Strong organizational, analytical, and communication skills.
- Proficiency with Microsoft Office Suite and operational reporting systems.
- NFPA membership or related certifications preferred.
Additional Qualifications
- Frequent travel is required throughout the United States, Canada, and Mexico.
- Travel may occur on short notice due to emergency situations.
- Expected travel may include day trips and week-long deployments.
- Attendance at fire protection conferences and training events may be required.
Veterans
Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are a veteran in search of a rewarding career among a team that values your service, success, and growth, we encourage you to explore opportunities with us. Visit www.icsecurity.com/careers for more information.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.