Fireside Cashier Hostess - 2635

Fireside Cashier Hostess - 2635

River Spirit Casino Resort | Food and Beverage | Full Time

Tulsa, OK, US, 74137

Summary: Ensure quality guest service SPARK satisfaction in a professional and friendly manner by greeting and thanking guests for dining in our restaurants; operates and maintains guest reservations; works with the MICROS system to record all sales transactions; assists team members as needed or requested.

Responsibilities:

• Welcomes guests in a friendly and timely manner; maintains superior customer service to all guests at all times.
• Completes all financial transactions in a friendly and timely manner.
• Completes all tasks required to receive a daily MNGE vault issued bank, including reporting and tips reconciliations.
• Actively complies with all Title 31 regulations as required/instructed.
• Manages reservations and wait lists.
• Properly seats guests following the assigned rotation of sections to ensure guest satisfaction.
• Adheres to proper phone etiquette as directed by Management.
• Ensures Host areas and MICROS stations are kept clean and presentable at all times.
• Assists team members as needed while promoting a positive teamwork environment.
• Ability to perform all duties associated with all Food & Beverage operations and all related and compatible duties as required and/or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required.

Education: High School Diploma or GED

Experience: One year experience in a high volume food and beverage operations with multiple venue responsibilities, casino experience preferred. Cash handling skills strongly recommended

Licenses/Certifications: MCN OPG Gaming License is required. Key positions require knowledge and application of Title 31 reporting requirements. Tulsa County Food Handler's Card is required for all F&B positions. Liquor License from the Able Commission is also required for F&B front of house positions. Must have the ability to pass comprehensive background check, drug test, and obtain gaming license as required