Firmwide Benefits Administrative Assistant

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

The Benefits Assistant provides transactional, administrative and technical support to maintain benefits data in the firm’s HR information system (HRIS), acts as an operational resource to employees, and provides support for the implementation and administration of the firm’s employee benefit programs. Under the direction of the Firmwide Benefits Director and Sr. Benefits Administrator, the Benefits Assistant will help administer employee benefit programs to align with the Firm goals and emerging legislative changes.

Representative Key Responsibilities

• Processing and auditing all benefit transactions
• Administering Firm’s policies on partner and employee leaves of absence
• Assisting employees on benefits-related issues for medical, dental and vision insurance, life insurance programs, health savings accounts, flexible spending accounts and retirement benefits and help promote work/life balance programs
• Processing monthly benefit plan invoices
• Responding to inquiries directed to the benefits mailbox
• Assisting with retroactive benefit deductions and other special deductions
• Providing administrative and technical support for open enrollment
• Assisting with gathering data for benefit surveys
• Assisting with maintenance of benefits content on the firm’s benefit portal

Required Education, Knowledge and Experience

• 3+ years’ experience administering employee benefit and/or wellbeing programs
• General knowledge of FMLA and pertinent federal and state regulations affecting employee benefits.
• High School Diploma

Required Skills and Abilities

• Excellent written and oral communication skills
• Experience using Microsoft Office, including advanced knowledge of Word and Excel
• Technical expertise, with strong attention to accuracy and detail.
• Commitment to client service and professionalism
• Excellent organizational skills
• Ability to manage several complex projects simultaneously and deadlines
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

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Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. 

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. 

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. 

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.