Fiscal Coordinator

Department Support & Coordination

• Ensures students, parents, and other customers receive prompt and accurate information regarding student accounts and payments via phone, email, chat, or in person.
• Oversees the processing of payments to ensure accuracy and timeliness. In collaboration with the Assistant Director, coordinates front-line service coverage, including scheduling additional support during peak periods.
• Provides direction, training, and support to staff and assists with escalated inquiries. Provides functional oversight of the Cashiers & Student Accounting - Student Financial Services area. Supports staff by coordinating tasks, monitoring workflow, and providing training as needed.
• Identifies operational issues and collaborates with leadership to implement improvements. Reviews and approves work completed by Fiscal Specialists and other staff as assigned.

Cash & Vault Management

• Oversees cash drawer activity, daily deposits, and related financial transactions. Reviews chargebacks and payment disputes.
• Maintains responsibility for vault security, cash levels, and stored checks or documents.
• Ensures daily balancing and coordinates required dual-control counts. Follows established cash-handling policies and procedures.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.