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Fisher's Deli Counter Attendant - Evenings and Weekends, full time

Fisher's Deli

Henderson, NV

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JOB DETAILS
SKILLS
Allergies, Communication Skills, Customer Support/Service, Espresso Making, Establish Priorities, Financial Policies, Financial Transactions, Food and Beverage Industry, Lift/Move 50 Pounds, Maintain Compliance, Multitasking, Point of Sale (POS) Systems, Problem Solving Skills, Promotional Strategy, Record Keeping, Restaurant, Sales, Service Delivery, Team Player
LOCATION
Henderson, NV
POSTED
30+ days ago
 Position Overview: As a member of the Deli Counter team at our restaurant, you will be responsible for delivering a high-quality service experience by providing exceptional service to guests ordering and picking up at the Deli Counter. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol. 


 Responsibilities: 


  • Deliver exceptional deli service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
  • Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
  • Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
  • Provide knowledgeable responses to inquiries about the restaurant’s menu, deli counter offerings, and ongoing promotions.
  • Effectively use promotional strategies to enhance guest experiences and boost sales.
  • Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
  • Demonstrate proficiency in operating Toast POS systems and handling various payment terminals.
  • Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
  • Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
  • Perform additional duties as required to ensure the restaurant operates smoothly.
 Key Qualifications: 


  • Proven ability to provide efficient and friendly service to customers at all times.
  • Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
  • Experience working in a restaurant or deli.  Experience serving or as a barista preferred. 
  • Availability to work flexible hours, including nights, weekends, and holidays.
  • Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
  • Strong communication skills, with the capability to follow and understand both written and spoken instructions.
  • Able to effectively manage multiple tasks in a high-pressure environment.
  • Comfortable working in tight spaces with varying noise levels and temperatures.
  • Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

About the Company

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Fisher's Deli

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