Fitchburg State University - FSU Undergraduate Student Employment - Technology Help - Fitchburg State University

Location: Fitchburg, MA Category: Student Job Type: PT Non-Benefited Posted On: Wed Apr 22 2026 Job Description:

The Technology Department is seeking a student for employment. This position is funded by the university. All undergraduate students looking for employment are welcome to apply for this position. Please see below for specific duties and responsibilities for the Help Desk Clerk position.

• Assists the department with general clerical duties including greeting customers, answering phone calls and monitoring the ticket tracking software.
• This person must be a strong communicator and provide exceptional customer service.
• Answ... more...