Fitness Coach - Catonsville

*Weekends and Evenings RequiredPOSITION SUMMARY:Under the supervision of the Fitness Director, or other assigned associate, Fitness Coach is responsible for delivering excellent services to all members, guest, and program participants. The primary function of the Fitness Coach will be to highly engage with members, guest, and program participants including fitness appointments, general member use, member services/events, and providing a safe environment.

ESSENTIAL FUNCTIONS:

Provide excellent services to members, guest, and program participants in the Y center, on the phone, and through email exchangeThrough engagement, build meaningful relationships with members, guest, and program participants with positive and solution driven interactionRegularly circulating through the fitness center(s) greeting, interacting, and supporting member's use including enforce guidelines and policies, offering support and suggestions, or giving general support and encouragement remembering to be sensitivity and patience with member's different needsConduct high quality and highly engaged fitness appointment for members to be better educated and establish good workout habitsCoach and encourage members to meet their wellness goalsMonitor, clean, and inspect equipment regularly; report any challenges or concernsAdhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interactionFocus on quality experiences and engagement within programs, services, and activitiesPromotes a professional image and maintains a clean and safe environment at all times.Attend and actively participate in all meetings as assignedIncorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of ConductCommunicate the Y mission and objectives to the community.

Assist in all other areas as assigned.YMCA COMPETENCIES (Leader):Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.Collaboration: Champions inclusion activities, strategies, and initiatives. Build relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of the team. Effectively creates and manages budgets.Holds staff accountable for high-quality results using a formal process to measure progress.Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.QUALIFICATIONS:

Ability to be an effective communicator

Prior fitness knowledge or equivalent experience

Proficient computer skills

Current CPR/AED/O2/First Aid certification (or within 30 days of hire)

Flexible Schedule, days, nights and weekendsPHYSICAL DEMANDS:

Will be required to walk, stand, kneel, stoop, push, and lift up to 50 pounds.

While performing duties the employee may occasionally work in the outside weather conditions, and is exposed to wet, cold and /or humid conditions.

Continuous operations requiring attention to detail and multi-tasking.

Will be exposed to cleaning supplies.

Must be able to stand or sit for long periods of time.

Must be physically able to successfully complete required certifications.

An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements for the position. They may include a background check, drug test, driver's license record, CPS, and/or Criminal Background check.

Additional driver's license check, CPS, Criminal Background check, alcohol and/or drug testing may be required to be processed in the future in order to meet and maintain the minimum requirements of this position.