POSITION SUMMARY:Under the supervision of the Fitness Director, or other assigned associate, Fitness Coach is responsible for delivering excellent services to all members, guests, and program participants. The primary function of the Fitness Coach will be to highly engage with members, guests, and program participants including fitness appointments, general member use, member services/events, and providing a safe environment.
ESSENTIAL FUNCTIONS:
Provide excellent services to members, guest, and program participants in the Y Center, on the phone, and through email exchange
Through engagement, build meaningful relationships with members, guest, and program participants with positive and solution driven interaction
Regularly circulating through the fitness center(s) greeting, interacting, and supporting member's use including enforce guidelines and policies, offering support and suggestions, or giving general support and encouragement remembering to be sensitivity and patience with member's different needs
Conduct high quality and highly engaged fitness appointment for members to be better educated and establish good workout habits
Coach and encourage members to meet their wellness goals
Monitor, clean, and inspect equipment regularly; report any challenges or concerns
Adhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction
Focus on quality experiences and engagement within programs, services, and activities
Promotes a professional image and maintains a clean and safe environment at all times.
Attend and actively participate in all meetings as assigned
Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct
Communicate the Y mission and objectives to the community.
Assist in all other areas as assigned.QUALIFICATIONS:
Ability to be an effective communicator
Prior fitness knowledge or equivalent experience
Proficient computer skills
Current CPR/AED/O2/First Aid certification (or within 30 days of hire)
Flexible Schedule, days, nights and weekends
PHYSICAL DEMANDS:
Will be required to walk, stand, kneel, stoop, push, and lift up to 50 pounds.
While performing duties the employee may occasionally work in the outside weather conditions, and is exposed to wet, cold and /or humid conditions.
Continuous operations requiring attention to detail and multi-tasking.
Will be exposed to cleaning supplies.
Must be able to stand or sit for long periods of time.
Must be physically able to successfully complete required certifications.
An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements for the position. They may include a background check, drug test, driver's license record, CPS, and/or Criminal Background check.
Additional driver's license check, CPS, Criminal Background check, alcohol and/or drug testing may be required to be processed in the future in order to meet and maintain the minimum requirements of this position.
| Location | Westminster, MD |