Responsibilities:
As a Fitness Consultant at Carbon Performance Gym, you will play a crucial role in providing exceptional customer service and ensuring the overall smooth operation of the facility. Your responsibilities will include:
- Member Engagement: Welcome members and guests with a friendly and approachable demeanor, providing information about our services, classes, and facilities. Conduct tours of the gym to showcase our offerings and answer any questions.
- Membership Sales: Actively promote and sell gym memberships, ensuring potential members understand the benefits of joining Carbon Performance Gym. Collaborate with prospective members to find the best membership options for their needs.
- Facility Upkeep: Perform regular rounds around the gym to ensure a clean and organized environment. Assist in maintaining the cleanliness and tidiness of the gym floor, equipment, and common areas.
- Cafe Assistance: Work shifts in the gym's cafe, serving healthy snacks, beverages, and light meals to members. Handle transactions, maintain a clean cafe area, and provide excellent customer service.
- Customer Support: Address member inquiries, concerns, and feedback in a professional and timely manner. Provide solutions to ensure members have a positive experience during their visits.
Qualifications:
- Previous experience in customer service, sales, or hospitality is preferred.
- Excellent interpersonal and communication skills, with a friendly and approachable personality.
- Passion for health, fitness, and helping others achieve their goals.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency in using basic computer software and systems.
Benefits:
- Base + Commission pay.
- Competitive salary and commission opportunities.
- Access to gym facilities and classes.
- Opportunities for professional development and growth within the company.
- Positive and supportive team environment.