Fitness Supervisor - (Bilingual) Berto Guerra Clinic
CentroMed
San Antonio, TX
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JOB DETAILS
SKILLS
Administrative Skills, Best Practices, Communication Skills, Community Health, Community Programs, Community and Social Services, Competitive Research, Corporate Policies, Corrective Action, Credit and Collections, Customer Experience, Customer Support/Service, Detail Oriented, Diversity, Fitness, Flexible Spending Accounts, Genetics, Healthcare, Healthcare Customer Service, Healthcare Providers, Healthcare Quality, Hospital, Identify Issues, Insurance, Interpersonal Skills, Inventory Levels, Life Insurance, Lift/Move 20 Pounds, Mentoring, Multilingual, Multitasking, Nonprofit, Operations, Organizational Skills, Patient Care, People Management, Physical Demands, Primary Care, Promotional Programs, Reimbursement, Resource Management, Retirement Plan, Safety/Work Safety, Sales, Strategic Planning, Team Player, Vision Plan
LOCATION
San Antonio, TX
POSTED
30+ days ago
Description
Ray Ellison Work Hours: Monday, Tuesday & Friday 8am-5pm, Wednesday & Thursday 12pm-8pm.
COMPANY OVERVIEW
CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community.
Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations.
We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home.
MISSION
We improve lives through improving the well-being of families through high quality, compassionate health care.
CORE VALUES
RESPECT We treat all persons with dignity and compassion
INTEGRITY We build trust through honesty, word and deed
EXCELLENCE We use best practices to deliver exceptional quality care
AFFORDABILITY We manage resources to provide affordable health care
TEAMWORK We work together as a team in the interest of patient care
COMPREHENSIVE BENEFIT PACKAGE
- Competitive Compensation
- Health, Dental, Vision & Life Insurance
- Retirement Plans 403(B)- Company Match Contributions
- Basic Life Insurance
- Basic Life Insurance for your Spouse & Children
- Short & Long-Term Disability
- Flexible Spending Account (FSA)
- Wellness Employee Assistance (EAP)
- Travel Reimbursement
- Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected
- Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork.
- Benefits start after 30 days
- Fun & Energetic, Family-Based Environment
JOB SUMMARY:
We are searching for our next SUPER STAR ! As the Fitness Supervisor you will be responsible for Fitness Center & Encino Ballroom Operations, programming and client experience. Responsible for ensuring the fitness & ballroom teams meet and exceed client expectations in the areas of customer service & experience. Supervisor is responsible for providing & promoting excellent customer service. Working together with the Director of Fitness to develop and implement the vision and strategy, consistent with the organization's mission to develop and improve programs serving the Fitness and Wellness needs for members of all age groups and fitness levels.
DUTIES AND RESPONSIBILITIES:
- Ensure excellent customer service and customer responsiveness to both inside and outside customers.
- Understand and be committed to the mission and vision of CentroMed, Centro Fitness & Encino Ballroom. Be knowledgeable about CentroMed, Centro Fitness & Encino Ballroom and its programs.
- Be an advocate for CentroMed, Centro Fitness & Encino Ballroom, its programs and staff. Participate in and promote all programs and events.
- Drive the integration and cross promotion of programs in Health and Wellness across the entire organization and our Community to maximize participation.
- Support the professional growth of supervised staff through mentoring targeted to their individual development needs.
- Develop and implement strategies for improving program participation and financial outcomes for programming.
- Monitor competitor programs, services and sales activities.
- Coordinates effectively with Director of Fitness regarding all aspects of the fitness center and ballroom regarding training, monitoring and ensuring proper procedures are met.
- Execute company policies and procedures for the control of cash, property, product, and equipment.
- Work closely with Director in overseeing the daily operations of Centro Fitness & Encino Ballroom, programs/events.
- Assist with monthly billing, collections and various administrative duties.
- Monitor inventory levels to ensure product availability for both Centro Fitness & Encino Ballroom.
- Manage and maintain safe working conditions.
- Anticipate and identify problems, initiate appropriate corrective action.
- Assist with Encino Ballroom tours, client agreements, set up and break down of Encino Ballroom.
- Assist with Telephone Inquiries & Membership Inquiries as needed for Centro Fitness and Encino Ballroom.
- Other duties as assigned
CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Requirements
QUALIFICATIONS:
- One year of supervisory experience required, fitness industry experience a plus.
- Must have excellent customer service experience with some sales experience.
- Must have excellent computer skills
- Must be highly motivated and energetic.
- Excellent communication and interpersonal skills.
- Must have organizational skills, strong attention to detail and ability to multi-task.
PHYSICAL REQUIREMENTS:
- Must be able to perform all the essential functions of the position.
- Must be able to lift 20 lbs.
- Must be able to meet the attendance requirements of the position.
- Must not pose a direct threat to the health and or safety of others.
About the Company
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CentroMed
History
El Centro del Barrio (CDB), which began doing business as CentroMed in 2001, was founded in 1971, operating one counseling program for children and adolescents. CDB was an outgrowth of the National Institutes of Mental Health-funded and Our Lady of the Lake University-sponsored Mexican-American Mental Health Education Project, which aimed to increase the number of Mexican-American social workers providing culturally-competent mental health services in San Antonio’s Westside and Southside barrios. Faced with a loss of funding, CDB’s community advisory board opted in 1973 to incorporate as a nonprofit in order to secure the independent funding needed to continue providing services.
In the mid-1970s, medical residents from the School of Medicine at the University of Texas Health Science Center at San Antonio conducted health screenings on a elderly CDB clients, finding a disturbing prevalence of undiagnosed medical conditions. These findings raised awareness among CDB staff and community members of the severe shortage of affordable, culturally competent, and geographically accessible primary care services on the Southside. In 1979 CDB opened its first medical clinic, staffed by one physician and one midlevel provider. The clinic was overwhelmed from the start, and in 1981 CDB opened its flagship medical clinic, the South Park Medical Care Clinic.
Responding to the needs of San Antonio’s most vulnerable residents, CDB has expanded steadily ever since. The first dental clinic was opened in 1987, with the opening of the OB-Gyn/perinatal clinic following in 1988. The Health Care for the Homeless program, through which CDB now co-locates clinics with six area homeless shelters, started in 1989. The Ryan White program, which provides early intervention services for people recently diagnosed with HIV infection, was begun in 1992, as was the Somerset Rural Clinic, serving an area in far southern Bexar County with no other physician services. The Lanier Student Health Center, which serves 14 elementary, middle, and high schools with high rates of poverty, dropout, and teen pregnancy, opened in 1994. The South Park Dental Clinic opened in 2000, and the Southside Clinic followed in 2001.
Several important partnerships were forged over the decades. In addition to the significant federal support received for the Community Health Center, Health Care for the Homeless, and Ryan White programs, CDB became affiliated with the United Way of San Antonio and Bexar County in 1980, and United Way continues to provide significant support for a number of CDB programs. A partnership with Methodist Healthcare Ministries, begun in 1996, provides major support for care of the low-income uninsured, including the homeless. Affiliation in 1997 with the University Health System allows CDB to provide a primary care medical home for patients enrolled in CareLink, the public health care program for the low-income and uninsured. CHRISTUS Santa Rosa Health Care is a major partner in the care of uninsured pregnant women and infants. A partnership with the Kronkosky Charitable Foundation has allowed CDB to build the South Park Dental Clinic and implement the Precious Minds parenting education program in 2002. A number of other federal, state, and local partnerships have provided CDB with funding and in-kind support, and have allowed CDB to integrate services across disciplines and systems.
Commitment to Customer Service
Our consumer-majority Board of Directors monitor and ensure that customer service is evident at all service sites.
Mission
CentroMed is an integrated primary care clinic that provides accessible services of superior quality.
Vision
CentroMed will be a Premier Primary Care Clinic recognized for quality customer service, clinical excellence, comprehensive care and responsiveness to community needs.
Values
Respect: Committed to treat all persons with dignity and compassion.
Integrity: Committed to build trust through honesty, word and deed.
Development: Committed to personal and professional growth.
Excellence: Committed to superior performance, quality care, creative thinking and teamwork.
Stewardship: Committed to maximize our human & financial resources for the care of our community, especially medically underserved residents.
Organizational & Professional Credits
Accredited, The Joint Commission
Member Agency, United Way of San Antonio and Bexar County
Member, Texas Association of Community Health Centers
Member, National Association of Community Health Centers
Member, Community Health Network of South Texas
COMPANY SIZE
500 to 999 employeesINDUSTRY
Healthcare Services
FOUNDED
1971
WEBSITE
https://centromedsa.com/