Either Webcam Interview or In Person
Monday - Friday 8am - 5pm
FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Office
Position: Pay Rate: $38.14hr / Vendor Rate: $49.58hr
WORK ENVIRONMENT: Professional office, business casual
WORK LOCATIONS: Candidate can select one of the following work locations:- 8550 NW 33rd St., Suite 401, Doral, FL 33122
- 2601 Blair Stone Road, Tallahassee, FL 32399
- 400 W. Robinson St, Orlando, FL 32801
| Ability to speak and understand English | Required | | |
| High school diploma | Required | | |
| Excellent written and oral communication with the public | Required | | |
| Ability to read and interrupt Florida State Statues | Required | 1 | Years |
| Experience working with the public in a professional work environment | Required | 3 | Years |
| Experience working with the public and analyzing complaints | Required | 1 | Years |
| Experience using Versa | Highly desired | | |
| Experience using OnBase system | Highly desired | | |
| Bachelors Degree | Highly desired | | |
Questions
| Question 1 | Your candidate's Pay Rate for this requisition must be $38.14, vendor rate $49.58. Do you accept this requirement? |
| Question 2 | Please list your candidate's email address. |
| Question 3 | Please list the city and state where your candidate currently resides. |
| Question 4 | How soon can your candidate start if selected for this opportunity? |
| Question 5 | Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition? |
| Question 6 | If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract? |
| Question 7 | If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company's/candidate's expense? |
| Question 8 | Is your candidate aware this is a contract/temporary position, and the agency does not offer benefits including PTO and paid holidays? |
| Question 9 | Is your candidate aware this is a short term assignment and committed to complete the project? |
| Question 10 | Does your candidate have experience using Versa Regulations with DBPR? |
| Question 11 | Does your candidate have experience using OnBase system? |
| Question 12 | What position listed on the candidate resume show experience with Florida statutes? |
| Question 13 | WHAT WORK LOCATION DOES YOUR CANDIDATE PREFER? |
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line