Administrative Skills, Customer Support/Service, Data Entry, English Language, Health Department, Help Desk, Identify Issues, Infectious Diseases, Microsoft Office, Patient Care, Technical Support
State of FL
Title/Role: FL-DOH-Patient Care Programs-Help Desk Specialist (797360)
Req. Status: Open
No. of Openings: 1
Start Date: 03/20/2026
End Date: 06/30/2026
No New Submittals After: 03/12/2026
Max Submittals by Vendor: 2
Worksite Address: 4025 Esplanade Way, Tallahassee, FL 32311
Agency Interview Type: In Person Only
Work Arrangement: Onsite
Bill Rate High: $30.31USD Per Hour
Do Not Allow Submission Above Maximum Bill Rate: Yes
Engagement Type: Contract
Short Description:
FL-DOH-Patient Care Programs-Help Desk Specialist - Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
Complete Description:
FL-DOH-Communicable Diseases-Patient Care Programs-Help Desk Specialist
Pay Rate $17.00, Vendor Rate $22.10
JOB DESCRIPTION:
*** Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
SKILLS NEEDED:
*** Three years of customer service experience.
*** Two years of clerical duties in data entry and troubleshooting.
*** Three years of Microsoft Office proficiency.
*** Professional office experience
Skill Required / Desired Amount of Experience
Ability to speak and understand English Required
High School Diploma or Equivalent Required
3 yrs customer service experience in a professional environment Required 3 Years
2 yrs of clerical duties in data entry and troubleshooting Required 2 Years
Proficient in Microsoft Office Suite Required 3 Years
Help desk experience Highly desired