Hendrick Chevrolet (Hoover) Location: 1620 Montgomery Hwy, Hoover, Alabama 35216
Summary
Responsible for leading the Commercial Sales Department. The Commercial Manager is responsible for Commercial business development, operations, sales performance results, employee supervision, and customer satisfaction in the Commercial Sales Department.
Supervisory Responsibilities
This job has direct supervisory responsibilities.
Essential Duties and Responsibilities
Responsible for improving Commercial sales and operations. Works with upper management and Human Resources to make hiring and discipline decisions. Assists Commercial sales team with processing or completing sales. Trains and supervises Commercial sales team. Develops promotions to motivate Commercial sales team. Sets schedules for Commercial sales team. Oversees department inventory. Interacts with customers to ensure customer satisfaction. Responsible for sale price & trade-in vehicle appraisal decisions. Ensures proper reporting of sales to manufacturer(s). Has working knowledge of factory(s) incentive programs. Attends required manager meetings. Maintains effective employee relations. Maintains CSI at or above Company standards. Maintains an organized, clean and safe work area. Participates in required training. Records all hours worked accurately in company timekeeping system. Follows Safeguards rules and regulations. Demonstrates the Company's Core Values. Complies with Company policies and procedures. Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other Duties as Assigned
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education
• GED • High School Diploma • Associate Degree • Bachelor Degree • Master Degree • Doctorate Degree
Field of Study/Work Experience
• Accounting • Automotive • Business • Human Resources • Information Technology
Desired Work Experience
• up to 3 years • 3-5 years • 5+ years
Education/Experience
Excellent sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry.
Certificates and Licenses
• Valid Driver's License • Automobile Salesperson License
Computer Skills
Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web-based applications.
Communication Skills
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
Attendance Expectations
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.
Environment Demands
Duties are performed throughout the premises, both indoors and outdoors, on customer test drives, and off-premises. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities, the outdoor car lot, and off-premises to interact with customers and other departments.
Verbal and Writing Ability
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability
Ability to add, subtract, multiply and divide.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions.
Core Values
To perform the job successfully, an individual should demonstrate the following Core Values:
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
Representing 130 franchises and 25 manufacturer nameplates from the Carolinas to California, Hendrick Automotive Group is the largest privately held automotive retail organization in the United States. Headquartered in Charlotte, North Carolina, the company employs more than 10,000 people in its 93 dealership locations, 21 collision centers and four accessories distributor installers in 13 states.
Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization.
We are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made.
We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do. We invite you to contact our recruiting team to learn more about career opportunities at Hendrick Automotive Group!