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Fleet And Network Resiliency Specialist, Amazon Air

Amazon.com Inc

  • Bellevue, WA
  • 10 days ago
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    Skills

    • Aircraft Maintenanceunmatched
    • Analysis Skillsunmatched
    • Customer Experienceunmatched
    • Establish Prioritiesunmatched
    • Network Administration/Managementunmatched
    • Network Designunmatched
    • Network Performance/Analysisunmatched
    • Operations Planningunmatched
    • Order Deliveryunmatched
    • Performance Managementunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Supply Chainunmatched
    • Supply Chain Managementunmatched
    • Technical Operationsunmatched
    • Time Managementunmatched
    • Vehicle Fleetsunmatched

    Description

    Amazon Air seeks a Sr. Supply Chain Manager to own customer experience and network resiliency linked to the reliability and performance of the Amazon Air fleet. As part of the AIR Customer Experience (CX) team, this role sits at the intersection of network performance, supply chain planning, and customer delivery outcomes - owning the analytical and strategic frameworks that connect upstream and downstream dependencies across the Amazon Air network.

    You will work with Tech Ops, Fleet Planning, Network Planning and the Network Control Center to ensure that our fleet of ~90 Airbus A330s, Boeing 767s and Boeing 737s delivers for our customers.

    A core part of this role is mapping and managing upstream and downstream dependencies across the broader supply chain - working with internal and external partners to build mechanisms that improve end-to-end resiliency and reduce systemic defects before they impact customers.

    This role requires someone who can operate at both the strategic level - shaping long-term network design and annual planning inputs - and the tactical level, supporting short-term tradeoff decisions during disruptions and constraint periods.

    Key job responsibilities

    1. Develop a deep understanding of the Amazon Air network and fleet to identify and mitigate risks to the reliable on-time delivery of customers orders

    2. Influence and drive network, aircraft maintenance and spares strategy to improve customer experience as the Amazon Air network continues to become faster and more efficient.

    3. Build strong relationships with technical and non-technical partner teams to drive correct prioritization of resources

    4. Enhance the collection and processing of aircraft performance data to improve the speed and detail at which we gain insights.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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