Fleet Center Technician

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world.

We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation family-owned organization. We have 100 job openings throughout our 30 locations in Arizona, Nevada, and parts of Eastern California.

Join our team today!

EXPERIENCE - Required

• At least two years of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment (eTRAIN test).
• Valid drivers license.
• Excellent client service skills.
• Own and maintain required personal tools.

Strongly Preferred

• At least five years heavy equipment technician experience, preferably in a dealership environment.
• Caterpillar work experience.
• Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, Tier IV Emissions systems, failure analysis procedures, and warranty claims procedures.

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidates level of experience and skill.

JOB DETAILS

• Shift: 1st Day Shift
• Location: In-Shop
• Schedule: Work schedule to be provided by leader.
• Salary Range: $23.20 - $43.16 Per Hour

JOB SUMMARY Troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and power train components in a shop environment. Troubleshoot, diagnose malfunctions, and failures of machines, electrical, hydraulic, and power train components. Must be able to identify and evaluate root cause failures through the use of electronic tools, schematics, and other troubleshooting methods. Be able to demonstrate proper communication methods in order to effectively explain equipment conditions, machine status, and recommendations to clients, associates, and management.

ESSENTIAL FUNCTIONS

• Troubleshoot and diagnose equipment malfunctions and failures.
• Maintain good client relations and support for corporate marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Maintain company equipment - keep in good, clean, orderly condition.
• Work safely at all times. Adhere to all applicable safety policies.
• Comply with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES

• Own and maintain required personal tools.
• Learn and use Empire, Caterpillar, and allied product procedures and systems.
• Maintain current MSHA card if work area requires.
• Provide on-the-job training to technicians and helpers as assigned.
• Make warranty recommendations.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Work overtime as needed.
• Travel to remote locations as needed.
• Perform other related duties as assigned.
• Work within and promote corporate values.

KNOWLEDGE, SKILLS, AND ABILITIES

• Communicate verbally and in writing information, instructions, and explanations to associates, clients, and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
• Basic computer and internet knowledge required, as well as knowledge in operating scanning/diagnostic tools.
• Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
• Appropriate manner, conduct, and grooming; adhere to company policy.
• Ability to work cooperatively and communicate effectively.
• Knowledge of CAT machine components and systems.
• Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE

• High school diploma or General Education Degree (GED).
• Current drivers license.
• Minimum of 6 months related experience.
• Completion of eTRAIN test evaluation.
• Must be able to communicate, speak, read, comprehend, write in English.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Sit
• Use hands
• Talk or hear
• Stand
• Walk
• Reach with hands and arms
• Climb or balance
• Stoop or kneel

The employee is regularly required to lift and/or move up to 60 pounds.

Specific vision abilities required by this job include close distance and peripheral vision. May be required to operate a forklift with appropriate certifications.

This position is designated as a Safety-Sensitive Position. A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to:

• Moving mechanical parts
• High precarious places
• Outside weather conditions

The employee is frequently exposed to:

• Wet and/or humid conditions
• Extreme cold and extreme heat

The noise level in the work environment is usually loud.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

The "Know Your Rights" Poster is available here. The Pay Transparency Nondiscrimination Poster is available here.

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us at greatjobsempire-cat.com and let us know the nature of your request and your contact information.

Empire Southwest is an EEO employer.

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment