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Fleet Dispatch Supervisor

Hertz

Newark, New Jersey

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JOB DETAILS
SALARY
$20
LOCATION
Newark, New Jersey
POSTED
30+ days ago
As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You’ll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures. 

A Day in the Life:
The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location.

The hourly wage for this position is $20.00/hr + quarterly incentives
 
What You’ll Do:
  • Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc). 
  • Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.
  • Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.
  • Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities.
  • Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately
  • Oversee the team responsible for cleaning and preparing the vehicle fleet
  • Communicate consistently and frequently with location manager

What We’re Looking For:
  • Experience in a leadership role, proven ability to coach and lead a team
  • Moderate in Excel and Microsoft Office
  • Thrives working in a fast paced environment
  • Values safety and organization 
  • Excellent communication skills
  • Valid driver's license
  • Must pass a background check, MVR, fingerprinting
  • Must be 23 years of age or older
  • Flexibility in scheduling which may include nights weekends and holidays
  • Ability to drive process and organizational change
  • Ability to demonstrate professionalism, enthusiasm and outstanding communication skills
  • Computer literate and detailed oriented
  • Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment
  • Excellent organization, time management, delegation, and prioritization skills
 
Physical Requirements:
  • Able to communicate effectively   
  • Able to lift and carry up to 50 pounds occasionally.
  • Able to sit and stand for extended periods.

What You’ll Get:
  • Up to 40% off the base rate of any standard Hertz Rental   
  • Paid Time Off
  • Medical, Dental & Vision plan Options 
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs – Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

About the Company

H

Hertz

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.


Learn more about Hertz by visiting www.hertz.com


Hertz is an Equal Opportunity Employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1918
WEBSITE
http://www.hertz.com

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