Fleet Field Supervisor

First Student is the largest school transportation provider in North America, with more than a century of experience providing safe and reliable transportation. We work with school districts across the U.S. and Canada, carrying millions of students safely each day.

$23.00 - $25.00 per hour, based on experience

The Field Supervisor monitors driver performance, supports safe and reliable service, investigates accidents and incidents, and assists with compliance reporting and operational support. This role works closely with drivers, management, school district partners, and customers to reinforce safety expectations, resolve service concerns, and ensure routes operate efficiently.

• Monitor driver pre-trip and post-trip inspections and address equipment concerns such as lights, clips, strobes, brakes, and other safety-related items.

• Perform driver road checks, including observations of bus stop timing, safe driving practices, speed, railroad crossings, and overall route performance.

• Observe drivers for work readiness, including uniform, safety vest, appearance, and adherence to company expectations.

• Conduct IPP Safety contacts with drivers and correct safety violations in the field.

• Investigate incidents and accidents by gathering facts, documenting the scene, taking photos, and completing required reports.

• Attend client conferences, parent meetings, and bus coordinator meetings related to driver performance or service concerns.

• Help maintain calm, fact-based discussions with customers, drivers, and client representatives while recommending corrective action to management.

• Complete compliance-related activities, including motor vehicle records, background checks, non-compliance lists, route signs, GAP applications, accident reports, and safety data entry into DMO or other systems.

• Supervise daily loading and unloading at schools.

• Coordinate transportation support for special events, including driver parking, parent parking, loading, and unloading.

• Monitor on-time performance and follow up on service issues as needed.

• Dispatch as needed to support daily operations.

• Assist management with driver interviews and other operational needs.

• High school diploma or equivalent required.

• 1-2 years of supervisory experience with hourly employees preferred.

• Computer skills, including working knowledge of Microsoft Word, Excel, and PowerPoint.

• Familiarity with basic vehicle mechanical processes and maintenance preferred.

• Ability to prioritize tasks and manage time effectively in a fast-paced environment.

• Strong verbal, written, and interpersonal communication skills.

• Ability to interact professionally with drivers, employees, customers, senior management, client representatives, union officials, and the general public.

• Ability to communicate clearly in English.

• Ability to work extended hours, including weekends, as needed.

• Regular and consistent attendance and punctuality required.

• Must have a working vehicle or reliable transportation to travel within the service area as needed.

The Field Supervisor must be able to move throughout the office, bus yard, parking areas, schools, and other company or client locations. This role requires the ability to use standard office equipment, access filing systems and cabinets, and communicate effectively in person, by phone, and in writing.

This position may require the ability to:

• Drive a company or personal vehicle for driver observations, school district meetings, and other company-related purposes.

• Use a full range of hearing, speech, and vision.

• Use manual dexterity for handling paperwork and completing reports.

• Stoop, crouch, squat, kneel, and bend at the knee, hip, or waist during inspections.

• Stand for extended periods while performing inspections, school supervision, and platform training.

• Work in wet, cold, or hot outdoor conditions.

• Write clear, coherent, and legible reports.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions and does not prescribe or restrict the tasks that may be assigned.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

About us
An industry leader famous for our yellow school buses and service and safety excellence, we’ve provided student transportation services to schools for over 100 years. Continually investing in the services of the future, we’re proud to be part of FirstGroup America – the largest provider of safe, reliable and sustainable surface passenger transportation services in North America.

Industry leader
We safely operate more than one third of all contracted school buses in North America.
Together our 50,000 school buses travel nearly 600 million miles per year — the equivalent of 1,200 round trips to the moon.
We operate in around 550 locations throughout 38 U.S. states and 8 Canadian provinces.

Innovation
We were the first school bus company to utilize global positioning systems (GPS), so at any one time we know where all of our buses are and how fast they’re travelling.
Passionate about safety, we’ve installed Safety Crossing Gates on the front of all of our school buses and use the Child Check-MateTM electronic reminder system to make sure no sleeping children remain inside a bus at the end of each route.

Awards & recognition
We won the Occupational Excellence Achievement Award from the National Safety Council two years in a row.
Dedicated to safety, FirstGroup received the National Safety Council’s (NSC) Green Cross for Safety Medal - the highest award for safety in North America.

Teamwork and trust
It takes a diverse team of skilled professionals to provide a safe, effective and efficient student transportation system. From our school bus drivers and location managers to routers, dispatchers and fleet technician mechanics, the work we do every day makes a big impact on the daily lives of students, parents, local communities and school district partners.

We’re very proud of our elite team of over 55,000 dedicated, caring and diverse professionals. And they are the #1 reason we’re trusted by over 1,400 school districts - more than any other provider. Everybody here plays their part in creating a positive school bus experience.

Our culture
We live and breathe our vision and values. They are embedded in our culture and drive our commitment to our customers and communities. Our culture fosters growth and promotes respect, reliability, responsibility and safety. And we recruit people who share these values and will work together to build strong and trusting partnerships in the communities we serve.

Safety – Although our safety record is twice as safe as the industry average, we continually seek out opportunities to enhance our operational and safety initiatives.
Learning – Through our learning culture that spans over 550 locations, we receive and share insight from our people to enhance our service now and in the future.
Making a difference - By doing our job well, we make a positive impact on many lives – including the millions of students who travel with us every school day.
Careers for all – We’re an Equal Opportunity Employer and an Employer of Choice.
By consistently encouraging and supporting an open dialogue with our people and partners, we’re able to share new ideas and develop new ways to meet the needs of our customers and passengers. At First Student, you’ll feel empowered to serve your community. So join the team and start to make a difference.