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Fleet Support Analyst

Iconma

Atwater, CA

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JOB DETAILS
SALARY
$40.43–$45.43 Per Hour
SKILLS
Analysis Skills, Audiovisual, Automotive Automation, Automotive Industry, Communication Skills, Data Analysis, Data Processing, Health Plan, Identify Issues, Linux Operating System, Manufacturing, Multitasking, Problem Solving Skills, Procedure Implementation, Python Programming/Scripting Language, Quality Metrics, Robotics Software, Root Cause Analysis, Team Player, Telemetry, Time Management, Trend Analysis, Vehicle Fleets
LOCATION
Atwater, CA
POSTED
1 day ago

Our Client, an AV Manufacturing company, is looking for a Fleet Support Analyst for their Atwater, CA location.
 
Responsibilities:

  • Point of contact for real-time escalation of fleet issues
  • Perform initial diagnosis and troubleshooting: Leverage your knowledge of autonomous vehicle systems, robotics, and software to quickly analyze telemetry data, identify potential root causes, and implement preliminary diagnostic procedures.
  • Escalate unresolved issues and ensuring timely intervention by higher-level teams.
  • Document issue resolution processes: Capture detailed records of troubleshooting steps, findings, and solutions to inform future training and system improvements.
  • Analyze historical data and identify trends: Utilize data analytics tools to identify recurring issues, predict potential problems, and proactively implement preventive measures.
  • Communicate effectively and build trust: Collaborate seamlessly with diverse stakeholders, providing clear and concise updates to passengers, operators, engineers, and management teams.
 
Requirements:
  • Minimum 2 years of experience in technical troubleshooting, ideally within the automotive or transportation industry.
  • Strong analytical and problem-solving skills with the ability to think critically under pressure.
  • Excellent communication and collaboration skills, able to effectively communicate complex technical information to both technical and non-technical audiences.
  • Demonstrated proficiency in data analysis and interpretation.
  • Ability to work independently and manage multiple tasks concurrently in a fast-paced environment.
  • Strong commitment to safety and adherence to strict quality standards.
  • Preferred Qualifications:
  • Experience with electric vehicle technology
  • Experience with remotely supporting vehicle troubleshooting
  • Hands-on experience with vehicle hardware
  • Experience with Linux & Python-based programming systems for fleet-level data processing
  • Experience with software that interfaces with hardware
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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