The position requires active engagement in the operational uptime of our fleet, working closely with cross-functional teams to ensure smooth operations and effective troubleshooting.
Required Skills & Qualifications
Minimum 6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a specific focus on perception systems and sensors.
Bachelor’s degree in Electrical Engineering or Computer Engineering.
Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshoot.
Understanding of hardware and software systems architecture, communications to support in an operations setting.
Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components.
Prior work experience at client or in client's Industry
Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
Experience with electric vehicle technology.
Experience with remotely supporting vehicle troubleshooting.
Knowledge of vehicle systems and diagnostics tools.
Experience with Linux & Python-based programming systems for fleet-level data processing.
Experience with software that interfaces with hardware.
Familiarity with networking, TCP, and socket programming.
Day-to-Day Responsibilities
Serve as the primary point of contact for real-time escalations for sensor-related fleet issues.
Conduct in-depth root cause analysis through comprehensive log review to identify and resolve fleet issues.
Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions.
Perform hardware bring-up and validation procedures for new sensor components (LiDAR, radar, cameras, etc.).
Design and implement diagnostic procedures to streamline future troubleshooting processes, with a focus on sensor calibration and data integrity.
Historical review of vehicle/fleet data, including sensor data, identifying trends and issues.
Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities.
Develop and implement effective countermeasures across the fleet to prevent recurring issues.
Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions.
Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability.
Availability for overtime as needed, with advanced notice provided.
Willingness to travel occasionally within the U.S. to support various operational locations.
For immediate consideration please click APPLY to begin the screening process with Alex.