Your main goal is high fleet readiness and uptime for the current deployment.
Primary duties
Site surveys: Assess deployment locations before installation. Check site conditions, infrastructure, power, communications, and physical and environmental limits. Record your findings to support integration planning.
Field installation: Install, set up and configure systems at customer sites. Make sure each installation meets technical and operational requirements before handover.
Additional responsibilities
System configuration and validation: Configure and validate deployed systems, including new capabilities before they go into operational use.
Field troubleshooting: Be the main troubleshooter in the field. Diagnose and fix hardware, software and subsystem issues quickly to keep operations moving.
Maintenance and sustainment: Own parts readiness, scheduled and unscheduled maintenance, and fleet sustainment.
Field modifications: Carry out approved changes to fielded hardware and systems.
Configuration management: Keep accurate configuration records for all deployed assets.
Technical decisions: Make field-level technical decisions, with input from the Field Integration Engineer.
Integration support: Support integration planning and help with execution tasks. Contribute to long-term fixes and root cause analysis by collecting field data and reporting findings.
Customer support and training: Give customers technical support and hands-on training on system setup, operation and upkeep.
Cross-team coordination: Work closely with engineering, operations, logistics and customer teams to fix issues and keep deployments ready.
How we measure success
Thorough, accurate site surveys that make installations go smoothly
Installations finished on schedule and to spec
High system readiness and uptime across deployed assets
Quick, effective fixes for field issues
Accurate configuration and maintenance records
Customers who are trained and confident using the systems
Physical requirements
Travel and location
On-site in Frisco, Texas
Up to 50% travel
One of the following:
A high school diploma or equivalency certificate with a STEM focus, plus 5+ years of experience as a Telecommunications Technician, Field Engineering Specialist or in an engineering role
A bachelor's degree in an engineering or technology field
2+ years of experience working with electrical and radio-frequency (RF) systems
Hands-on experience with site surveys and field installation of technical systems
Deep expertise in communications systems, including installing, integrating and testing radios, datalinks, antennas and network equipment in the field
A proven, hands-on record troubleshooting complex technical systems in field or operational settings
Experience with maintenance, sustainment and configuration management
The ability to make sound technical decisions under time pressure in austere environments
Clear communication, including training customers and working across teams
Ability to obtain a Secret security clearance
| Location | Dallas, Texas |
| Job Type | Full-time |
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