Job Description
The Fleet Trainer is expected to be very hands-on in Team Member training through the application of the 3 Step Training Process. This leader takes initiative and responsibility for the training of new and existing Team Members and has demonstrated mastery of each position in their given area. The Trainer utilizes frequent communication with the Team Leads regarding the status and development of Team Member training.
Job Responsibilities
Pursuing Mastery
Upholding all Pathway procedures
Training all new and existing Team Members
Completing training checklists and preparing Team Members for Skill Evaluations
Ensuring new Team Members complete Pathway material
Owning The Numbers
Achieving successful training benchmarks of new or existing Team Members each month
Following up on failed skill evaluations
Tracking personal performance regarding failed and successful trainings
Helping Others Win
Continuously training and coaching all Team Members on proper Pathway procedures
Continuously coaching Team Members on the critical behaviors of the 4 Focus Areas
Reporting areas of opportunity of new and existing Team Members to Team Leads
Skills & Requirements
The Fleet Trainer must meet the following requirements:
Positive attitude
Exhibit the Core 4 with the Guest and team
Teamwork
They must pass a background check.
Excellent communication skills
Excellent training and coaching skills
Thorough understanding of all standard operating procedures pertaining to area of responsibility
Pass all Skill Evaluations pertaining to area of responsibility
Must be available at least 2:00 PM - 11:00 PM any day of the week.
Reporting Structure
Trainers report directly to the Team Leads and Talent Director.
Perks & Benefits
Full Time = Greater than 32 hours per week. Fleet Drivers are additionally compensated in tips including their normal wage rate.
Health, Dental, Vision, Life – Available after 1 year of employment. Available after 1 month of employment for Team Leads and above.
401K Contribution – Available after 1000 hours worked in the previous calendar year & 1 year of employment.
$10 food allowance per shift
Remarkable Futures Scholarships – True Inspiration™ Scholarship ($25,000) or Leadership Scholarship ($1,000 or $2,500).
Benefits:
Work Location: In person