FLEX Program Specialist - Rooms Controller

Marriott International Inc

Bethesda, MD

JOB DETAILS
SKILLS
Analysis Skills, Business Analysis, Childcare, Communication Skills, Customer Support/Service, Employee Assistance Plan, Employee Benefits, Financial Control, Housekeeping/Cleaning, Inventory Management, Leadership, Operational Communications, Operational Strategy, Operational Support, Operations Management, Organizational Skills, Property Maintenance, Sales, Stock Purchase Plans, Trend Analysis
LOCATION
Bethesda, MD
POSTED
2 days ago

This is a temporary position, part-time position.

This position is responsible for managing inventory, coordinating room assignments, and ensuring optimal operations across assigned properties. The Program Specialist - Rooms Controller works closely with on-property teams to uphold service standards, streamline communication, and maximize operational efficiency.

Key Responsibilities:

  • Manage room inventory and execute daily room assignments for designated properties
  • Coordinate closely with front office, housekeeping, and sales departments to ensure accurate room blocking and guest accommodation
  • Monitor special requests, VIP arrivals, and group room blocks to ensure proper execution
  • Analyze occupancy trends and adjust room assignments to support operational goals
  • Maintain consistent communication with on-property teams and APRC leadership
  • Accurately document daily activity and deliverables in internal systems
  • Identify and escalate operational issues and opportunities for improvement

Qualifications:

  • Minimum of 2 years of relevant experience in a business-related role (e.g., hotel operations, inventory management, business analytics, or customer service)
  • Strong organizational, analytical, and communication skills
  • Ability to work independently in a remote environment while maintaining high productivity
  • Flexibility to support weekend and holiday coverage as needed

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Washington Applicants Only: Employees will accrue paid sick leave, 0.03334 PTO balance for every hour worked and be eligible to receive minimum of 4 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About the Company

M

Marriott International Inc

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Hotels and Lodging
FOUNDED
1927
WEBSITE
https://www.marriott.com/